Best Water Meter Install in New York NY

My tankless water heater got damaged and the crew was responsive and they fixed the problem. They were dedicated and corrected the problem and made sure everything was good to go.

Always prompt, neat, and efficient

a month ago

Quick and professional! Glad I call this company!! If I have any problems in the future, definitely call again aabc plumbing! Requesting Irving Torres

Very respectful customer service members..

Choose IMP. IMP Plumbing is about the only honest plumbing company I came across after reaching out to nearly 10 different plumbers. In assessing quality, accountability, pricing, and customer service, IMP can't be beaten.

While I was skeptical of hourly pricing, I had called ahead and sent pictures of the job site beforehand - I needed a P-Trap installed. They agreed it was a small job and it should take an hour max. When things took unexpectedly longer, and when there was a leak after the job was done, they stood by their work and got the job done without any additional cost. All in all I paid just over $300 for labor ($200/hr), parts (~$75), and tax at the time of my job. They also didn't collect any money before the job was DONE. You NEVER see that these days with service providers.

Other companies overcharged or asked for money just to come check the job site out, usually on the order of $100-$300. Just to see the job. Then they give you any arbitrary quote they want, and if you don't like it well money is theirs. It's literally robbery. Others overcharge for parts and labor like crazy. Check my review on Roto-Rooter for example which tried to charge me $900 ($825 for labor and parts + tax). $825 vs. $275. Literally a 3x markup. Robbery.

Also, a lot of companies would charge you for their own issues in managing time, but IMP didn't. These days, there are hardly any companies that are that proud and confident in their workmanship. Moreover, the plumbers there took so much pride in their work, and were so pleasant to work with, that the experience of dealing with the plumbing issues was actually enjoyable.

You can't go wrong with IMP. They are my new go to.

Professional staff, exceptional service.
Highly recommended

Great plumber!!! Helpful

After being ripped off by my last plumber and getting issued a violation David had a difficult task reassuring me. He is a super nice guy and I can't say enough good stuff about him or the experience. He worked really close with the engineer and made sure I had all the paperwork in time for court. The work site was left nice and clean. Everything was done on time. Whether it was his appointments with me or getting me paperwork he made sure I wasn't stressed. Nivo has a customer for life. You rock David. Thank you so much for going the extra mile for me!

I don’t write reviews but this was one of the most horrible and unacceptable experience that I have ever had that I had to make an exception to warn you all to stay away from them. I would give a -1 star if I could. The owner was particularly dishonest and disrespectful. They should go out of business.

My kitchen faucet is leaking so we scheduled an appointment with Watson. The next available appointment they had that fit with our availability was a week away from 8-11am. So fast-forward to 8/17, the day of the appointment...we received a call in the morning to confirm that the plumber would arrive between 8-11am; which was great! That was a good sign for us that this company had their business in order.

Come 11am, the plumber still hasn't arrived, no call and no updates, just didn't show. So we waited on hold with Watson, and was told that the plumber got caught up with another job and that is why he is late, but should be at my apartment before noon. -- Now this is a common excuse given by many repair companies, I know this because I used to work at a repair company call desk, and that is the excuse that we were told to use consistently. Even if I don't go off of that, it is still a little odd to us that our estimate was from 8-11am, yet there was a job scheduled before ours???

So, 12:18pm came, and still no plumber.

At this point we needed to get on with our day and they were way past their estimate. So we rescheduled the appointment to today with the same estimate between 8-11am. Everyone should have a second chance right?

So, here I am, the day of the rescheduled appointment. This morning there was no confirmation call so we called in to verify that someone was coming. We received confirmation after calling in and so the waiting started again.

Around 9am we were told that the technician was running into traffic in the 70s and should arrive within 30mins. Then around 9:35am we received another update that the technician was still on the way and should arrive in 30mins......ok. Then at 9:45am I was asked for photos of my faucet and told that the technician should arrive shortly. At 10:45am, still no technician and no call. At this point we call in and get told that the technician probably won't make it till after 11am, possibly after 11:30am.

So, appointment cancelled. That was their second chance. If you actually want a job done, then you may want to stay clear of a company who doesn't show up..........twice.

Love this company. Very sweet men. Family oriented business. I called them when i decided to re- model my kitchen. I was nervous because i didnt have a huge budget to work with. gladly they were able to work within my budget. I now love my kitchen and have dinner parties all the time.. I had a great experience

I was referred to American Leak by my insurance. The technician Borris.
He was very efficient and he gave me his professional recommendations. I highly recommend the company for any water leaks