Best Residential Plumbing And Heating in New York NY

Five stars all the way
My tub sprouted a leak just before I was to be out of town for 4 days. I called while at work and Jason came out the same day to take a look. He coordinated everything with me over text while I was away, and found a creative solution to stop the leak, while not breaking the bank, as I am just waiting for a full bathroom renovation to start. Jason was extremely professional, always on time, and solved my problem efficiently and smartly! I am very comforted to know this company is in the neighborhood. Thank You Jason!

Fixed our heating system which hadn’t been serviced in a while. Excellent work

Great service

I called 3 other plumbers before them and they were fast, responsive and so polite. My guy Sal was fantastic, explained things to me thoroughly, gave me some helpful tips, and was quick with the repair I needed.

Joe is phenomenal. He is so responsive and hard working and really cares about getting the job done- no matter what it takes. He has been our go-to whenever there is a plumbing problem. Thanks Joe!

They came on and were very professional. Work completed quicker than I expected.

In the year 2020, the month of July, GW made two expert service calls. Greg Smith, who was company's technician, was both pleasant and tidy. He fixed the bathroom sink drain that was leaking and replaced the hose bib. In order to finish the previous task, he had to break through the wall. He painstakingly repaired the tile and made the hole as small as possible so that it could be easily replaced. When our sewage pipes backed up on a Saturday night in June 2018, we called this plumbing company, and they came through for us in a big way. Monica was very accommodating and sent a technician out to us right away despite the late hour of our call. Jose was cordial, helpful, and productive. I have nothing but praise for them and will use them again without hesitation. Extremely pleased!

Guaranteed me a plumber for 9am 1/19/18. Clogged drains, pretty easy job. I took off from work to be home. I had to call them at 9:30am to find out what was going on. Was finally told by guy on phone that their truck broke down. I asked for a guarantee that they would at least come sometime that day. Nothing. Just apologies. Ball dropped. Yawn.
Thanks for nothing guys.

Great plumber. Responsive. Great value, you get what you pay for.

Responsible and reliable
Filed and completed inspection for local law 11
Gas inspection

Kew Forest did the heat installation for our entire townhouse. Radiant heat (used Warmboard), and European style radiators in the tenant units. Perfect job, very professionally done, and a pleasure to work with. Hands down the most qualified experts during the entire renovation process. I highly recommend Kew Forest!

My building super referred me to Neo Plumbing when I had a leak under the kitchen sink. The plumber did a good job fixing the leak

We used Mike to secure a water pipe and to run water to the front yard of our house. He was very knowledgeable and gave us many options. He was on time, worked quickly and overall was very clean. Would definitely recommend and will use again.

A very nice church and campus area. My Aunt Aileen loved the church and the people. Very modern church and community center. The stained glass windows are exquisite and wonderfully colorful. A great congregation with helpful people. A gem of a place.

Raymond was very professional, responsive and attentive to details. His work was meticulously completed.

Vuksani replaced a complete toilet and shutoff valve for me. Coordination was easy, team showed up early to prepare (job required a building water shutdown), and worked cleanly and professionally. Would gladly use Vuksani again for future plumbing jobs.

Patrick knew exactly the source of the leak and fixed it promptly. He cleaned up as if he was never there. He displayed fantastic business integrity and I appreciate that he is customer oriented and a man of his word.

Miserable customer service. Had these guys install a dishwasher which they did a fine job of except for putting screws into the sides of my counters so that I could no longer pull it out. When I called to see if someone could come by to check it out they told me no.

They refuse to give you any idea over the phone of their repair costs or ballpark estimates for standard repairs even in buildings that they are contracted with. So you have to schedule an appointment to know what their hourly rates are. That means that for someone with a full time job you’ll probably need to schedule twice with them even for a simple repair. If you’re retired or work from home I guess that’s fine. But in the modern world, that greedy policy no longer makes any sense.