Best Residential Building in New York NY

Very poor quality i believed that google reviews definitely was paid to post. Hey Mr. Harry shapiro. With the fake social security number I can't findbyou please call me ibwant my money back.

I recently contracted with HBNY to handle my LL152 gas line inspection.

The communication and responsiveness were first-rate, and the job performed well and in a most timely fashion.

Harry was also very generous with his time at the site in assessing an unrelated boiler room issue I brought up. He instilled confidence in me that he'll be a good fit for that job. I look forward to working with him in the very near future.

Refuses to provide insurance for work. Called them out on it, and they said I need to send a check first. Obviously I said no - like car insurance, plumbing insurance is a MUST.

The boiler they worked on stopped working. Asked for visit/maintenance, and they claimed they no longer do work for me because I didn't send the check.

Bound to be doing something shady in the background. Not trustworthy.

On November 6th, 2022, we asked for a plumber through Neo to address a leaking toilet. I believe we were dealing with Neha who was working the dispatch and a Spanish speaking person who did not speak English at all. Neha had to translate and we had many phone calls throughout the repair to understand what was going on due to the lack of an English speaking plumber making it a very cumbersome and inefficient process.

Although they fixed my leaking toilet by replacing a wax ring, they charged me over $700 for it and they damaged my bathroom floor tile in front of the toilet. The plumber was careless and dragged the toilet forward damaging my floor. When I complained about it and sent pictures of the damaged floor there was no accountability. As a matter of fact, the plumber denied that he damaged the floor and Neha was gas lighting me that it's common for this to happen to floors when replacing a wax ring for a toilet and that I was trying to cheat them by asking for a discount. To replace my floor will cost me about $2,000.

If it's so common to damage floors when replacing a wax ring for a toilet, they should at least inform me about that possibility before doing the work. I could have made an informed decision whether to take the risk and proceed. Or, I could have put down some old towels to protect my floor. There was no such communication.

I would not use this service again. They didn't think twice about damaging my floor. On top of that, Neha gas lighted me into trying to make me feel that I was in the wrong. They refused to be accountable and moved on.

They were very professional and clean and very helpful to tell me what was wrong and told me step by step how they were going to fix the problem and the cost was very reasonable thanks. I will always call them

We have been working with Nivo for quite a while and he has always been very responsible, responsive and has reasonable prices. David is very professional and will help you through any process without hesitation.

Great company to deal with. All around. Great staff

Great service ?

Excellent service late night emergency the only company to answer the phone. Thanks

Very professional and clean, great company

They know their work. Once they got started they handle the their business

good quality work.

Anthony installed a new copper water line for me today and he is very professional and extremely very nice. He knows what he is doing and if I know anyone that needs plumbing work done or any of their services to be done, I will definitely refer Anthony to them. Toni