Best Renovation Plumbing in New York NY

Pilot light went out and we couldn’t get it to stay on. 24/7 said they’d send over a guy in an hour — and they kept their word. One hour. Boris figured out the problem and fixed it for us. (Clogged thermocouple.) You never want a boiler emergency on a cold night but if it happens, you want a shop like 24/7 to help you out. Many thanks to Boris and the whole team over there.

Thank goodness Mike spotted the problems left by the contractor who installed our new gas furnace. Wish I had called you for service well before now.

Excellent service! Highly recommend it.

A few months ago, we had the boiler system in the house break and not deliver heat properly. Chris was timely, and explained every step of the way what he was doing and why he was doing it. The job became a rather large one as we discovered the issues with the boiler system, needing a full drain and changing of the bleeder valves through the whole house. Every time we made a change to the plan that would cost more, Chris was sure to inform me and make sure that was what we wanted to move forward with. I told him to fix it well once so I didn't need him again - several months later, my heat is working better than ever. Considering the initial quote he gave me, and how big the project had ballooned to, he even knocked a little bit off of the final total at the end. Absolutely satisfied with the work he did, and will be sure to call him first and absolutely recommend his services.

they arrived later than stated but got the plumbing job fixed.

Honest business with decent prices.

Had a gas line inspection done and the service agent was courteous and respectful. This company will be my go to plumbers from this point on.

My shower was not getting hot water and Neo Plumbing helped repair the shower and install new temperature-controlled handle. They came and fixed it the same day since it was an emergency for me. The plumber was very professional and polite.

Good plumber

Arsen was professional, communicated expectations clearly and arrived exactly when he said he would. He made repairs promptly and let us know another potential issue to keep an eye on for the future. A professional that cares about his craft and his customer service to clients. Will use again. Thanks Arsen!

Great service ?

I wanted to use Gateway, what a disappointment. Called last week on Monday, someone named Anthony returned my call on the same day, he said they were closed due to the president’s day holiday, but that someone would call me on Tuesday. He mentioned that my service would be expensive because of the style boiler that I have, but he could not give me an estimate, but assured me that someone in the office would call me the following day. Tuesday came & went, no call. Wednesday, nothing again. Thursday I called & spoke with a woman who answered the phone. I told her what had happened, she said she would call me back, no apology or anything. Yeah.... I will let you guess...yep, never heard from them. How do people do that?

I trie to use this business. I called 3 times to confirm the appointment. I even agreed to pay there ridiculous fee to send someone to inspect my ac. Day of appointment I get a call saying there was never a appointment today. Poor planning and scheduling. And even poorer customer service

Plumber from hell. Work not done right and egregiously overcharged. Strung me along all day too and wasted a lot of my time. Had to hire someone else to subsequently fix the venting of the hot water heaters and meanwhile the gas remained shut off by National Grid an extra day.

unfortunately, they are extremely rude when calling in for information. They just hang up on you before you even get your information out.