Best Prevention Systems in New York NY

Frankly, I have no idea how these guys are in business and that's without considering the fact that they were nearly 1.5 hours late to our scheduled appointment.Perhaps the average consumer isn't aware but $365+tax for a simple site visit, with no actual work done, and then having the gall to ask for another $870+tax to replace a toilet flapper and valve is quite simply a joke. I would recommend you use anyone but Roto-Rooter as they exist purely to rip off the average consumer.

EXCELLENT People Very Friendly And Helpful Jus Great People Tedious About Their Work And Good Timing ?????

Good service, arrived same day as call for a jammed toilet.

Ahmed was totally professional, thorough and forthcoming. Also, Sue, who answered my call did everything possible to be sure we got help asap. Thank you.

I would not use again. We had a leaking tap in the bath and our building management wouldn't take care of it and referred us to Fred Smith Plumbing. I booked an appointment in the morning for 1pm-3pm that day. At 3pm someone from Fred Smith rang acting like they were calling to book the appointment anew! I told them I had already booked an appointment and they acknowledged it but said they would REALLY/DEFINITELY come tomorrow. If booking it may we worth checking to see if it is a REAL appointment! At any rate, I didn't have time to find another plumber so agreed they could come the next morning. They only turned up 20 minutes late which was pretty good. After a quick inspection, they said it needed a spare part and they had to go across town to get it. Over an hour later the plumber returned with the part and replaced the part in about 15 minutes and declared it fixed. The total bill to stop a leaking tap: $429.72. Labor $248, part $146.60. PIus tax. I know this is Manhattan but I gotta think there is better out there. I will certainly be trying my luck with another provider next time.

Excellent service at 1 am in the morning. Very professional and great job. Thank you Anthony

*This review pertains to a job I had done recently by Kew Forest Plumbing. I removed the old bathtub myself, so Kew Forest Plumbing is not responsible for any of the Sheetrock, tile work etc.

I reached out to Kew Forest Plumbing to install a new bathtub. They sent someone to measure and the owner gave me an estimate. I agreed and they were there the same week with all the materials. I was working that day and unable to supervise.
I came to check when the job was complete and was surprised to see the tub was smaller than the space originally measured. In addition, it was sitting on shims. This was not discussed with me. I paid cash in full because I was sure they would resolve this issue. That turned out to be a mistake. I went back and forth via email with the owner and his story changed multiple times. Ultimately, he wanted to charge me again to resolve the issue. I refused and he finally wished me luck and ended the conversation.

They measured 60 x 32. You can see from the wood exposed below which they installed. The tub installed was 60 x 30. They suggested I pour concrete to fill in the two inch gap. The tub is not sturdy because its on shims and its also way too narrow for the space.

I authorized them to do the job without asking any questions because I trusted them. They've done great work for me before. They dropped the ball on this one.

Upon purchasing my property, I knew I needed a Backflow Device installed, after looking online and receiving numerous bids, I hired David to help install a Backflow Device on my property.

David is extremely knowledgeable and professional. He kept me informed through every step of the process, and his prices are among the best! My parents who were present during the day of installation were extremely pleased by his workmanship and praised his attention to detail. Needless to say I will be working with David for all my future annual inspections.

If I could put no stars I would. Do not use this person! He overcharges and then never gives the receipt that is needed for the closing of an apartment sale. He promises and promises and promises and it never happens. The attorneys need proof of work and he won’t provide any kind of receipt. Stay away from this man! He will try to charm and then he lies. His name is Smitty in case you have any questions about whom I’m speaking.

This is the second time in a couple of months that i have had to use downtown plumbing and I have to say they were both excellent experiences. The plumbers that they sent were knowledgeable respectfully and friendly. Quality work done in a timely manner. I would recommend Downtown