Best Piping System in New York NY

We needed a plumber at 3 o'clock in the morning for a major main water leak outside. We did an quick search and made the call. They were extremely responsive and it turned out to be a complicated problem that they were able to fix.

A little annoyed that the part that was needed wasn't in their inventory and not available at any stores, but such is life when it comes to plumbing. The plumber + apprentice were knowledgeable and identified the issue rapidly. Upon return from trying to acquire the part, they re-assembled the toilet and got it back to working order. Travel time was capped and I was billed only for the initial hour.

While I'm not super eager to have to pay for another visit, I'll be very happy to use these guys again and to recommend their services.

I had a great experience with Boris Mechanical. I arrived at work on Sunday morning (February, 2015) to find an inch of water covering our floor. I called and a live person answered the phone. They were able to send a technician over in about an hour (pretty good for a Sunday!). The technician was very nice and efficient. The water had already covered a large area of our basement and was seeping out from underneath walls in multiple places. He diagnosed our problem very quickly (a busted and leaking water heater), but still completed a thorough inspection of the building to confirm. He was extremely patient with me, even when I was not exactly sure where the shut off for the main water line was. (He found it!) The technician removed the water, picked up and installed the new water heater and tested it to make sure it was working all within the same day. The building I work in is a Landmark building, so we were extremely grateful for Boris Mechanical's professionalism and efficiency. If the problem had not been resolved so quickly, we could have had a lot of structural issues and water damage. I definitely recommend this company.

Great service. Come right away when we have an emergency. Great plumbers very knowledgeable.

These guys are terrific. They are responsive, courteous and efficient. I had to have them come twice this week for two different issues. Both times, they were able to come the day I called. They solved the problems and are very easy to deal with.

LL152 very satisfied with his gas pipe inspection

They were very responsive from the start and communicative throughout the process. I had several issues I needed to fix for a subletter from long distance, and they kept me informed throughout, and got everything taken care of the next day.

the plumber Steven was friendly,professional and proficient

Fast courteous service.

I cannot thank this plumbing and water cleanup service enough for their exceptional work. Their technicians were knowledgeable, friendly, and worked quickly to fix the plumbing issue and minimize the water damage. They also provided me with guidance on how to prevent future plumbing problems, which was very helpful. I highly recommend this service to anyone in need of plumbing and water cleanup.

Arsen replaced our boiler within 3 days and did an amazing job. He is knowledgeable, perfectionist, highly experienced and literally the best. We are so relieved and grateful for the work he did.

(Translated by Google) One of the best companies in New York providing capacity and professionalism to New York society

(Original)
Una de las mejores compañía de Nueva York brindando capacidad y profesionalismo a la sociedad neoyorquina

Fast service excellent job done right

A few months ago, we had the boiler system in the house break and not deliver heat properly. Chris was timely, and explained every step of the way what he was doing and why he was doing it. The job became a rather large one as we discovered the issues with the boiler system, needing a full drain and changing of the bleeder valves through the whole house. Every time we made a change to the plan that would cost more, Chris was sure to inform me and make sure that was what we wanted to move forward with. I told him to fix it well once so I didn't need him again - several months later, my heat is working better than ever. Considering the initial quote he gave me, and how big the project had ballooned to, he even knocked a little bit off of the final total at the end. Absolutely satisfied with the work he did, and will be sure to call him first and absolutely recommend his services.

they arrived later than stated but got the plumbing job fixed.

Good work - lousy on calculation of hours. Over billed by two hours with little regard to trying to correct the issue. Two hot water heaters that required six hours to install, but bill included eight hours labor.

Extremely unprofessional; the plumber never showed up and repeatedly lied and said he was on his way. The Bright Star Plumber dispatcher also lied and said they were sending another plumber when one NEVER came, resulting in four hours of my time being wasted. I finally called Roto Rooter and they sent a highly professional and very competent plumber right away, who did an AMAZING job.