Best New Build in New York NY

I had a problem with my water heater.
Harry came and repaired it very promptly.
Thank you for your great service.

They're generally very good and professional. I wasn't thrilled when I noticed the guy that showed up wasn't wearing a mask. I asked if he was vaccinated & he said he wasn't. He did put one on after I asked, at least on his mouth but geez. That's why this thing won't go away. Not cool.

On November 6th, 2022, we asked for a plumber through Neo to address a leaking toilet. I believe we were dealing with Neha who was working the dispatch and a Spanish speaking person who did not speak English at all. Neha had to translate and we had many phone calls throughout the repair to understand what was going on due to the lack of an English speaking plumber making it a very cumbersome and inefficient process.

Although they fixed my leaking toilet by replacing a wax ring, they charged me over $700 for it and they damaged my bathroom floor tile in front of the toilet. The plumber was careless and dragged the toilet forward damaging my floor. When I complained about it and sent pictures of the damaged floor there was no accountability. As a matter of fact, the plumber denied that he damaged the floor and Neha was gas lighting me that it's common for this to happen to floors when replacing a wax ring for a toilet and that I was trying to cheat them by asking for a discount. To replace my floor will cost me about $2,000.

If it's so common to damage floors when replacing a wax ring for a toilet, they should at least inform me about that possibility before doing the work. I could have made an informed decision whether to take the risk and proceed. Or, I could have put down some old towels to protect my floor. There was no such communication.

I would not use this service again. They didn't think twice about damaging my floor. On top of that, Neha gas lighted me into trying to make me feel that I was in the wrong. They refused to be accountable and moved on.

David is great, he is very helpful and the overall service provided by him and the company is stupendous.

Enobrac plumbing and sprinkler company is a outstanding company to work, learn and grow as a plumber to make your career, they are a higher level in terms of working and serving the public in plumbing , very professional and efficient plumbers ..

helpful and quick. he could not replace due to the way it was built in but he did a workaround to fix the problem. definitely recommend fair and nice.

Great service ?

Excellent service late night emergency the only company to answer the phone. Thanks

Best Plumber In Queens, Second Time he they did a repair on one of my rental properties and they came in under time and under budget. I used the other popular plumbers and I had a back experience with Pro1Mechanical Chris came in took care of business and treated the place like it was his house. If you have any plumbing issues just call them and save yourself the headache.

In the last 8 years I’ve spent close to $25k having my heating system tinkered with by various plumbing companies who gave contradictory solutions to the lack of consistent heat in my 4 story townhouse. I was working with another company who was coming up more solutions in the middle of a project costing more and more money.!
I am very happy I decided to stop the job and hv 72 Consulting come in and do a complete assessment of the entire system. I received a thorough report within 1 week which gave a clear picture of my system and its requirements. Interestingly this is the only company that did mathematical calculations on the system.
I wished I had used this service years ago. it would have saved me thousands of dollars and a lot of headaches.

Great plumbing company quick and reliable and will work with you on pricing

This Company does great work and are very reliable

Dedicatedly rude and unaccomodating.

Plumbers may be known for asking more than what what be a sensible price for any of their service but this enterprise takes the cake and the plate it's served on.

I only had to replace my shower handles and was told that the charge had to be hourly, even for such a simple task they couldn't have given me an estimate. The smell of fish entered thus my apt.
After carefully examining the faucet, as if they had just found a rare kind of fossil, this man said thawt they'd be back with the new faucet to install it.
I rejoiced as there was a hardware store around the block and that meant that their hourly charge was maybe honest after all. For some jibber jabbered reason they had to go somewhere in queens to get the piece.
The result: 20 minutes inspection(faucets are very unique you see, you don't know if one will be harder to install or if it had discovered free will), 1h30/45 roundtrip to Queens, barely 30 minutes installation.

I refused to sign the suprlus he was trying to squeeze in, all laying on a bed of entitled annoyed attitude that whisked in when he showed up, and -luckilly(?)- he also did so poor a job (if I turned one of the handles too loose it would come off) so that the accounting didn't object to my objection.

They claim they have deals with buildings but I might be too ignorant to understand how the most basic of jobs has to start at a $400 dollars minimum.

Do yourself a favor: go to your local hardware store and ask them if they know a plumber they recommend.

With these guys, you might as well flush money down the toilet, clog it, call them and tell them they can keep all they can take out.

We spent $30k on plumbing for our house renovation and have had nothing but problems; every time he’s come to fix something he’s been annoyed. He told me to “lose his number.”

Anthony at Downtown P&H has visited my apartment/building multiple times and he's been an absolute pleasure to work with every step of the way. He clearly communicates when he'll stop by and is devoted to coming out even late at night if necessary. He clearly cares about his job and the work he does. He's also happy to share his knowledge with you if you're interested. Quality work, quality people – I'd recommend Downtown to anyone.