Best Equipment Maintenance in New York NY

Excellent, knowledgeable, courteous and timely service as always from RotoRooter!

Benji is the best! Took care of the problem quickly and provided stimulating conversation the entire time. Super friendly and helpful. 10/10. Would recommend!

TWO MONTHS AGO TODAY, a supervisor was sent to assess a basic pipe leak. Smith has done work for years for our building and thus their supervisor should perhaps know what he is looking at. finalized a bid then somehow realized that he FORGOT to factor in the cost of dealing with connecting to the main line. Though they seem completely unable to return a call, whenever I called, the person who answered the phone assured me the bid was coming in a day or day. TWO MONTHS AGO TODAY. Guess what- nothing. Completely disappeared. Since we live in a pre war and they are familiar with our building, I've tried using them in the past. Results have been completely pot luck. One plumber who was quite competent fixed a previous pipe leak. Others who came to fix some basic plumbing issues, not only often didn't fix the issue but made it worse. They when you try and get it fixed correctly, those answering the phone at their office give you attitude and bluster. In this case I asked for the plumber who was pleasant, professional and competent and was told couldn't be assigned. Shared this experience with members of our board and the super, but thought others should know about their 'competence'. Good news is they forced be to find a pleasant, professional and competent plumber, so I'll never have to use Fred Smith again. Don't you love happy endings!

I have been dealing with Plumbers for the last 35 years. I finally can rest assured that they will do the right thing and at anytime of the day or night. I have owned several properties large and small and I now can feel comfortable making the call and having the issue resolved. Paul, the ladies in the office and Tommy have all been great. The knowledge that Paul has and the ability to pinpoint the issue is remarkable . I call and the ladies in the office always have a friendly response. When you get to the field, Tommy is the man. I would mention the other guys, but I forgot their names. Not their professional work, only that I forgot their names, sorry guys.

We talked to a dozen AC companies about installing mini splits over the years. Mike from Vigilante was the first to sketch out an installation plan that would have minimal impact on our old Park Slope townhouse. Then the chief installer Peter and assistant Drew did a terrific job of concealing the tubing and wires through our basement and closets. They had regular oversight from an old pro on staff, and they called in backup for conventional plumbing work.Peter and Drew always told us what they were doing. They were very careful about drilling holes and mounting pipes, and they brought the job in on time with no big surprises. You wouldn't normally think it about HVAC installers, but the Vigilante crew are real craftsmen of this particular discipline. Thank you Peter and Drew.

(Translated by Google) Excellent service and good Peruvian food, we order Leche de Tiger ,and Maki grill, Chicharrones de seafood. Excellent, Excellent

(Original)
Excellent service and good Peruvian food, we order Leche de Tiger ,and Maki parrillero, Chicharrones de mariscos. Excelente , Excellent

We had American Leak Detection come at the recommendation of a plumbing co. They came to locate a leak causing a high water bill. They found no leak except a drip in a faucet. The water biter calling the county ll remained high, which I could not see until the next billing period. After calling the county water co, and them saying I MUST have a leak, I called this co. They did not return calls and when I finally got in touch with them, they refused to come back without the full $450 charge and when I asked to have the boss call, no one ever responded. ACsaid he didn't want to get the boss annoyed, and I responded that I guess he thought it was better to have an annoyed customer. And no one responded.