Best Drain Cleaning Equipment in New York NY

The service was timely and excellent.

The technician was very pleasant, personable and knew what to do to clear the drain. We will definitely call ROTO-ROOTER in the future.

Fred Smith you the best. Finally real plumber’s
Shoutout to Henry and Phill

This is not a responsible business, poor quality, they will go after your money, not your business. They wanted to replace a good boiler because they didn't want to do the dirty work to maintain it. My gas boiler shut off and I tried to get them to fix it (rollout switch was going of due to flame rollout). Two guys came without any tools to inspect my boiler, I thought that they would get me fixed during that appointment. They started the boiler and confirmed flame rollout and checked my chimney if it has draft. Next they told me that I need a new boiler and that they will send me a quote. I waited for a day without response, called them and the lady told me that she will call me right back. I haven't heard from them in a week. They charged me $277 for the initial appointment which lasted about 20 min. So if I relied on them then I would have no heat for at least a week. In the mean time I cleaned the boiler and replaced the rollout switch and it now works fine. Forget this company and use somebody else.

Manny did a wonderful job as he always does. Courteous, professional and knowledgeable, a delight to work with. We've been using Vigilante for many years; they're rather pricey but service such is consistently received from Manny makes it worth it.

Good plumber

They were very friendly, professional, and efficient. The work was done in a timely manner and they left the area clean. I would definitely use them again!

We had American Leak Detection come at the recommendation of a plumbing co. They came to locate a leak causing a high water bill. They found no leak except a drip in a faucet. The water biter calling the county ll remained high, which I could not see until the next billing period. After calling the county water co, and them saying I MUST have a leak, I called this co. They did not return calls and when I finally got in touch with them, they refused to come back without the full $450 charge and when I asked to have the boss call, no one ever responded. ACsaid he didn't want to get the boss annoyed, and I responded that I guess he thought it was better to have an annoyed customer. And no one responded.

Called to get a quote for a simple water filter installation. Receptionist tried a very hard sell. When I could not commit to a time/date for service she hung up on me. I called back to report her to her manager, and when I asked for her name she hung up on me again. Very unprofessional. Lots of other plumbing services out there. Don't need to be hung up on by someone who I'm going to pay! In addition, she blocked my phone number from calling the business again. Spend your money elsewhere!