Best Boiler Work in New York NY

more than satisfied with my service

Our plumber Sal was very accommodating when we requested a specific time due to our busy schedule, and he got the job done very quickly and professionally.

Always professional and pleasant.

Excellent service. Great rates

Dob violations never came off

Caring, 5 Star Professionals! We have used KFPH for our toilet, dishwasher, kitchen sink and bathroom sink on different occasions and our experience has exceeded our expectations every time. First of all, their receptionist/scheduler is a total pro and charming as well. Appointments get confirmed in advance. Our plumber called enroute to confirm arrival time. How great is that? But the best part, is that repairs are knowledgeable, practical and customer service oriented. We've always been given a choice of solutions, mindful of budget and preferences. Today's experience with our bathroom sink presented them with a ridiculous challenge due to a previous faulty installation by other contractors. Their efforts were frankly heroic and saved us a great deal of stress and money. We're incredibly grateful and appreciative of their efforts, skill and professionalism. And they're very nice people.

On November 6th, 2022, we asked for a plumber through Neo to address a leaking toilet. I believe we were dealing with Neha who was working the dispatch and a Spanish speaking person who did not speak English at all. Neha had to translate and we had many phone calls throughout the repair to understand what was going on due to the lack of an English speaking plumber making it a very cumbersome and inefficient process.

Although they fixed my leaking toilet by replacing a wax ring, they charged me over $700 for it and they damaged my bathroom floor tile in front of the toilet. The plumber was careless and dragged the toilet forward damaging my floor. When I complained about it and sent pictures of the damaged floor there was no accountability. As a matter of fact, the plumber denied that he damaged the floor and Neha was gas lighting me that it's common for this to happen to floors when replacing a wax ring for a toilet and that I was trying to cheat them by asking for a discount. To replace my floor will cost me about $2,000.

If it's so common to damage floors when replacing a wax ring for a toilet, they should at least inform me about that possibility before doing the work. I could have made an informed decision whether to take the risk and proceed. Or, I could have put down some old towels to protect my floor. There was no such communication.

I would not use this service again. They didn't think twice about damaging my floor. On top of that, Neha gas lighted me into trying to make me feel that I was in the wrong. They refused to be accountable and moved on.

Raymond Home Improvement is a top-notch plumbing repair company in Queens, NY. They specialize in pipeline plumbing and water pipe leak repair. Their team of skilled technicians are both professional and efficient in their work. They are also very responsive, and they will get the job done quickly. I highly recommend Raymond Home Improvement for any of your plumbing needs.

I called Chaim for a leak that was coming from my upstairs bathroom into my downstairs bathroom. He came and thoroughly checked both bathrooms. He explained the process every step. After he finished repairing the leak/pipe, Chaim and his assistant cleaned up afterwards. He was professional and honest. I will be calling them for any plumbing issues!

Got what you need if you know what it is.

Plumber from hell. Work not done right and egregiously overcharged. Strung me along all day too and wasted a lot of my time. Had to hire someone else to subsequently fix the venting of the hot water heaters and meanwhile the gas remained shut off by National Grid an extra day.