Best Backflow Prevention System in New York NY

LUIS, the plumber was a very professional and knowledgeable.. the work was done. He did not rush. He took his time and completed it cleaning the drain. It was very stubborn, dirt and debris in it. Thank you, LUIS.

It all went very well. Larry did a good job with a tough clog, and I learned some plumbing tips watching. Thanks for your help!

The company would not send anyone out to assess my issue, but told me that they would not be able to provide me a quote or a ballpark over the phone other than to say it would cost $250/hour for whatever needed to be done, plus materials. The issue likely involves a pretty invasive fix, cutting into walls etc. If they won't look at the problem and give me an idea of what they would need to do, why would I let them go in blind and later bill me for whatever they thought needed to be done? It's not unusual not to be given a quote over the phone, but they also won't come look at the problem before they want me to put down a deposit. I was hopeful after reading their excellent reviews, but didn't understand this approach at all and will obviously not be using their services.

Christian was amazing. Extremely helpful and made sure I knew what the problem was. 10/10.

Charles & Rohan helped repair a broken pipe in the building basement and were helpful with additional suggestions and improvements. Would recommend.

Nice!!!!!!

Excellent service at 1 am in the morning. Very professional and great job. Thank you Anthony

Old Brooklyn Brownstones can be difficult for most plumbers. All the plumbers that have ever come to this building were good, but a few have been exceptional. Over two weeks, IMP’s plumber ruled out and fixed any issues that could have caused minor leaks.

The leak over someone’s oven, however, began to escalate and the source appeared to be major. More extensive work had to be done than originally thought and the IMP plumber addressed that situation expertly and efficiently. The plumber and his assistant worked tirelessly and he was considerate enough to leave me in an operational setting afterwards, which I did not think was possible! This plumber is exceptional. I would tell you his name, but IMP knows and since we probably will eventually need a plumber again; I don’t want him to be too busy … THANK YOU!

My father used them and now I do. For over 50 years. They really know what they are doing.

Quick, friendly service!

Got what you need if you know what it is.

Good work - lousy on calculation of hours. Over billed by two hours with little regard to trying to correct the issue. Two hot water heaters that required six hours to install, but bill included eight hours labor.

Discourteous employees and outrageous pricing. I would never use them again. Look elsewhere unless you like to pay triple the price. I would give zero stars if I could.