Best Backflow Inspection And Prevention in New York NY

I have nothing but good things to say about ROTO-ROOTER. They keep our plumbing running smooth and clear. The Pipe Shield works great and our technician Chris is very friendly and does a great job. ROTO-ROOTER is the reliable plumber, you can put your trust in them.

Had the plumber come out to see the job and was here for 20 minutes to tell me he can't do it that I needed a main water company, and charged me a full hour service for doing nothing. $271 for telling me he cant do the job. Wow very disappointing wouldn't recommend after this!

Extremely happy with his services and how professional and skilled he is in resolving plumbing issues that I have faced in my house.

Christopher arrived quickly and was very professional. Unclogged a pipe in my building. Definitely using again.

Is the worse experience I ever had with a plumbing company I'm still waiting for them to finish what they started.

Don't Even Bother with an Afternoon Appointment, Not Loyal to Old Customers
I have been a customer of Fred Smith Plumbing & Heating for many years. Unfortunately the business has not grown in a healthy manner. I just spent two days waiting for a plumber that has not yet arrived. I had made the appointment a week in advance.. When I called to question where the plumber was the first time, the person I spoke to was very derisive, implying that it was my fault for having made the appointment in the afternoon in the first place. He indicated that that was a sure sign that they would never show up. I had heard that they occasionally pick a customer to slam or ignore and make fun of. He seemed to want to bait me so that I would cancel. I should have followed my instincts and called another plumber right then, but I thought since I was a long-term customer they would come. When they called to cancel for that day and said they would come the next day I asked if they could guarantee it would be first thing in the morning. They said no, they would not guarantee anything. I should have realized then they really were never going to come.. I waited all day the next day, too. Several times, I was given false hope that there would be a plumber coming soon. I actually, at one point, begged! Late the second afternoon, they called to say that they still would not make it. I told them that they had had enough fun, and said goodbye. Loyalty only goes so far. After I told them I would never be calling again, they called and, for the first time since I had made the original appointment over a week earlier, offered me an actual time slot - for the next morning - a major religious holiday - so they knew they would not be busy. That's how they treat their old customers. At their own convenience, not the customers' -how rude can you be?
PS, the next plumber I hired came exactly on time and with no drama or nastiness.

They refuse to give you any idea over the phone of their repair costs or ballpark estimates for standard repairs even in buildings that they are contracted with. So you have to schedule an appointment to know what their hourly rates are. That means that for someone with a full time job you’ll probably need to schedule twice with them even for a simple repair. If you’re retired or work from home I guess that’s fine. But in the modern world, that greedy policy no longer makes any sense.

Choose IMP. IMP Plumbing is about the only honest plumbing company I came across after reaching out to nearly 10 different plumbers. In assessing quality, accountability, pricing, and customer service, IMP can't be beaten.

While I was skeptical of hourly pricing, I had called ahead and sent pictures of the job site beforehand - I needed a P-Trap installed. They agreed it was a small job and it should take an hour max. When things took unexpectedly longer, and when there was a leak after the job was done, they stood by their work and got the job done without any additional cost. All in all I paid just over $300 for labor ($200/hr), parts (~$75), and tax at the time of my job. They also didn't collect any money before the job was DONE. You NEVER see that these days with service providers.

Other companies overcharged or asked for money just to come check the job site out, usually on the order of $100-$300. Just to see the job. Then they give you any arbitrary quote they want, and if you don't like it well money is theirs. It's literally robbery. Others overcharge for parts and labor like crazy. Check my review on Roto-Rooter for example which tried to charge me $900 ($825 for labor and parts + tax). $825 vs. $275. Literally a 3x markup. Robbery.

Also, a lot of companies would charge you for their own issues in managing time, but IMP didn't. These days, there are hardly any companies that are that proud and confident in their workmanship. Moreover, the plumbers there took so much pride in their work, and were so pleasant to work with, that the experience of dealing with the plumbing issues was actually enjoyable.

You can't go wrong with IMP. They are my new go to.

*This review pertains to a job I had done recently by Kew Forest Plumbing. I removed the old bathtub myself, so Kew Forest Plumbing is not responsible for any of the Sheetrock, tile work etc.

I reached out to Kew Forest Plumbing to install a new bathtub. They sent someone to measure and the owner gave me an estimate. I agreed and they were there the same week with all the materials. I was working that day and unable to supervise.
I came to check when the job was complete and was surprised to see the tub was smaller than the space originally measured. In addition, it was sitting on shims. This was not discussed with me. I paid cash in full because I was sure they would resolve this issue. That turned out to be a mistake. I went back and forth via email with the owner and his story changed multiple times. Ultimately, he wanted to charge me again to resolve the issue. I refused and he finally wished me luck and ended the conversation.

They measured 60 x 32. You can see from the wood exposed below which they installed. The tub installed was 60 x 30. They suggested I pour concrete to fill in the two inch gap. The tub is not sturdy because its on shims and its also way too narrow for the space.

I authorized them to do the job without asking any questions because I trusted them. They've done great work for me before. They dropped the ball on this one.

We shopped around and got four proposals for our backflow project. Nivo Backflow was not the cheapest but definitely NOT the most expensive. When we looked at their proposal more closely, we realized that they offered us a lot more for the money. After that it was a no-brainer.
They did everything they promised and stood by their word. I wish all contractors were as reliable and honest.

(Translated by Google) I work for that company

(Original)
Trabajo para esa empresa

I trie to use this business. I called 3 times to confirm the appointment. I even agreed to pay there ridiculous fee to send someone to inspect my ac. Day of appointment I get a call saying there was never a appointment today. Poor planning and scheduling. And even poorer customer service

If I could put no stars I would. Do not use this person! He overcharges and then never gives the receipt that is needed for the closing of an apartment sale. He promises and promises and promises and it never happens. The attorneys need proof of work and he won’t provide any kind of receipt. Stay away from this man! He will try to charm and then he lies. His name is Smitty in case you have any questions about whom I’m speaking.

Anthony installed a new copper water line for me today and he is very professional and extremely very nice. He knows what he is doing and if I know anyone that needs plumbing work done or any of their services to be done, I will definitely refer Anthony to them. Toni