Best Water Tests in Nashville TN

The owner Regan is awesome and he is very knowledgeable! He was so helpful and took his time to make sure we understood everything regarding our leak. Look no further and call him. We can’t thank him enough for the great service. Top notch.

The service was great! The men that came out were very professional and did a great job showing and explaining what needed to be replaced. Should be 5 stars because of them. However, whoever is in the billing department is terrible. I paid for the service, in full, the day it was completed which was mid-November. Since then, I have received 5 letters from them claiming my bill is past due. Each time I get a letter I call and explain to them the bill has been paid and have emailed them a copy of the receipt showing it was paid. Every time I call, they say they show the account paid & state I will not receive any more letters, yet I do. The 2nd to most recent letter came from a collection agency stating that my account with them is past due, which starts messing with my credit score. I, yet again, called them and they claimed it was a mistake & promised I would not receive any more letters stating my account was past due. Guess what?! I received another letter, lucky me. The woman I spoke to on a Saturday stated no one in the billing department was in but she would leave a message for them to call me back on Monday. Monday rolled around and no call. I figure I might as well wait for letter # 6 before calling again, because it would probably be a waste of time calling again before then. Maybe leaving a detailed negative review will get them to fix the problem. I will not be using their services any longer due to the headache from the incompetent billing department, which is a shame because of how great the people who come out to help are.

Jim Pleickhardt came out and fixed my pool leak quickly after I had neglected to do anything about it for more than a year. Jim was great and knew what he was doing.