Best Build-Outs in Nashville TN

Technician was extremely professional.

Wonderful company. Treat their employees and customers with upmost respect and professionalism.

If you are considering Lee Company for a project, please read this review before you make your decision.I needed a gas line replaced at my house so I called Lee Company to schedule a date to have a case manager come out and take a look. The scheduling process to have a case manager come out was very easy and simple. On the day of the visit (wednesday), my case manager called me to confirm the appointment and arrived on time.  I showed him what I needed done and he informed me that he will follow-up via email with the estimate.The case manager emailed me the estimate the following day (Thursday). On the next day (Friday), the day after I received the estimate, I emailed my case manager back to let him know that I accepted the estimate and requested to be put on the schedule. After this I expected a follow-up email with next steps, however, I never got any follow up from my case manager. After 3.5 business days (so the following Thursday) of being ghosted by the case manager, I called Lee Company to explain the situation. The rep I spoke to apologized for the lack of communication and informed me that he will reach out to my case manager's supervisor, and that I should expect a call from my case manager by end of day.About 45 minutes after I called Lee Company to explain the situation, my case manager called me to inform me that they would come the following week to complete the job. My case manager never apologized, never took ownership for the lack of communication, or acknowledged my three attempts (on different days) to contact him directly prior to calling Lee's main line. I can without a doubt say that my case manager does not care about providing any customer service and professionalism. If I didn't reach out to Lee Company my case manager would have never contacted me back.The crew that came out to replace the line were fantastic and did a great job. Overall the case manager I got needs to step up and provide the same level of service as his coworkers. I needed this job done quickly and if I was not pressed for time I would have definitely contacted another company due to the lack of care/communication from the case manager.Edit: got a call from Lee company taking ownership for the communication issue. I appreciate the outreach and taking feedback seriously. I definitely understand that issues can occur. I appreciate a company that takes ownership and I will consider Lee Company for future projects.

Great to work with and much better pricing than some of the bigger companies in the area

Thank you so much for the quick service when my heat went out. Your tech was knowledgeable and polite! I will now use Broussard Services for all my A/C maintenance and plumbing calls!

I know these guys and you will not find more honest hardworking people. They are committed to 'making it right' and giving the best experience possible. It is also an employee run, Christian company - they are the real deal.