Best Iron Pipes in Minneapolis MN

I had a wonderful experience getting my garbage disposal replaced. The customer service that I received from the initial phone call all the way to the final handshake was amazing. This company shows their customers respect and honesty and doesn’t look to gouge you at every turn. I will 100% recommend this company to anyone needing a plumber in the area.

One call does it all. Rob is the real deal.
Great working with a small business.
Rob jetted out my kitchen drain and the gurgling is now gone.
No harsh chemicals were needed.
2 Thumbs up.

What a nightmare! Do NOT use these people. We purchased the home 4/26/17. On 4/17/17 Twin Cities Rooter snaked the sewer line for preventive maintenance as requested by prior owner. The report read removed a small amount of roots. From our purchase through and up to 9/12/18 (18 months), we had NEVER had a backup! We called them early September 2018 and set up an annual preventive maintenance for 9/13/18 again with them. That report was basically a carbon copy of the one they did in 2017. Three days later @ 6 AM (9/17/18) we had our first backup ever. We called Twin Cities Rooter immediately and they said they would come right out. They explained that when you snake, it can shake things up inside the line and cause this. NOTE: In speaking with 4 licensed sewer and drain companies, they said that Twin Cities Rooter's shake up reasoning for backups was ridiculous. They snaked again on the 17th and the tech told us it was clean and that they had pulled out some roots. At 11 PM on 9/22/18 we had another backup. We called them early on 9/23 advising them. They came out on Sunday, September 23rd and hmmmm, you guessed it snaked it again. Throughout we were charged each time and on 9/23/18 charged double because it was a Sunday. We couldn't make it more that 72+ hours without another backup. How could we go from ZERO backups to 3 within 10 days after they snaked and cleaned our line? We scheduled a camera with them for the next day (9/24). We went to the pipe and I said I hoped it would only be a repair and the tech said repairs are $6,000 and the camera had not yet gone down. He also said that the tech that snaked before said it was hard to get the snake down and he had to apply alot of pressure. Does this make any sense at all? They had cleaned it 3x in 10 days and there are 2 of us living in the house. Anyway, the camera report said that a chunk of clay piping was missing. We were then given an estimate for $8,000. We strongly suspect that when these techs were snaking they, in fact, enlarged what had been a small missing piece of clay piping causing all the backups while also increasing the damage. Then to add salt to the wound, they don't give the customer a copy or link to the camera and if you want it, you have to pay for it. We still can't make it more than 72 hours without backups. We are now desperately trying to figure out what to do and immediately. C Boedeker

Josh did a good job on the repair A++