Best Construction Solutions in Milwaukee WI

Amazing service. Would recommend to anyone.

Called Alpine back in Feb 2017 because I wasn’t getting enough hot water. Was told I needed a new hot water heater, to the tune of around $1700. When I called back a few weeks later and explained that this didn’t fix the problem, I basically got the cold shoulder, no attempt to correct or address the issue.

Several months later, I had an issue with mold in the utility room. Upon investigating, my husband and I found that one of the HVAC drain hoses was up against the wall, nowhere near the floor drain, causing condensate to run under the wall. I can’t prove that their installer moved it, but he was the last one in there, and judging by the quality of the cleanup, I definitely wouldn’t be surprised.

A few weeks ago (June 2021), I noticed I had no hot water on a Sunday evening. Circuit breaker was tripped. Thought, “weird, but maybe has something to do with everyone running AC with the heat wave”, so reset it. Still no hot water. Called the 24 hour ‘hotline’ and left a message. No call back. Called Monday morning, left a message. Received a voicemail an hour or so later that someone could be out today in the afternoon, and I should call back to confirm if that worked for me, when I called back (within two minutes of it being left), a most unpleasant woman told me that they had a tech available, but was he now booked, as I hadn’t called back quickly enough and I could either pay them for overtime to come out that night or wait until tomorrow. When I explained how unhappy I was and how wrong I thought that was, I was told to call someone else.

After making a few more calls, my husband ended up taking a look at it. First thing he found was that the flexible conduit running to the heater was as loose as can be on the water heater end. On inspecting connections to the incoming power, one of the wire nuts had melted, then wires melted through the plastic inside the connection area, shorting to the shell of the heater (ground). Note that the melted wire nut was apparently yellow (see pic). My husband noted that per the package of wire nuts, ‘yellow’ is undersized for this application (2 x #10 AWG), they both should have been red, as the other one was. Oh, and the conduit was so loose because the hole in the cover was about 3 sizes too big for the fitting used- and rather than use a couple of $0.59 reducing washers, they just flopped it together as is.

As my husband put it, one doesn’t need to be an electrician to figure something like this out – I would surely expect someone who installs stuff like this to know how to use the right fittings and components. Thank God for circuit breakers, or my house almost surely would have burned down…

Nice guys good seevice

Terrible , they took apart my furnace and left with parts. Scam .

Coming from a 18 wheeler. I feel they get more straight truck traffic... just going off their setup! It took them about 20 minutes to get 3 pieces off the trl..

Rick completed the plumbing on a kitchen remodel for us. Work was well thought out and executed perfectly. Craftsmanship was really good and the cost was competitive