Best A/C Preventive Maintenance in Milwaukee WI

V impressed with tech Jim's thorough ness, knowledge, education and customer friendly.

I see a lot of good reviews on there, but my experience was not good. The person I spoke to set a meeting with me for the same day. Great, until he didn't show and then didn't answer his phone, return my message or text. The next day he called like nothing happened and said he could schedule an appointment with me. No thank you. Good luck to everyone else.

Omer came to my house because my water heater's pilot wouldn't stay lit. I suspected it needed a new gas valve and it would be a quick fix. Instead he spent 2 hours using scare tactics and misinformation according to the plumber who replaced the gas valve the next day. Omer was building a case to replace my one year old water heater when it all it needed was a simple repair. He left after I paid $160 consulting fee with no benefit from his misinformation. I gave him a chance to remedy the situation but never heard back.

Justin was my service provider. He provided me with excellent service today. He appears to be very knowledgeable in his field and was able to solve the problem very quickly and efficiently. It was very nice to work with someone as pleasant as Justin.

Journeymen that work there are great, but Brennan sends you a lump sum bill and won't respond to any questions regarding it. I have tried for over 4 months to pay a bill, but I get a different answer every time I ask. I sent a letter to one of the owners, again trying to resolve the $500 plus bill, but never got a response. Horrible customer service. It's too bad as the journeymen that come out for service have always been great. Other tenants in our building downtown also complain about they feel they have been overcharged many times. We have a great HVAC contractor in Brookfield that we'll have to use in the future.