Best Trenchless Repair in Memphis TN

So the repair guy was very nice & did a good job. However, his superior was pretty trashy & unethical.
Long story short, the tech, IN the process of diagnosis actually fixed the problem, yet I was charged for a full cleaning because it was their standard charge, I assumed that’s what he’s trained to do, not really his call. I signed for the work that had been done after telling the service guy that I had some concerns about pricing & that I’d be calling the office later to discuss them; why would you argue with someone about something that is wildly beyond their control right?
Customer Care Manager Larry calls me back and basically says in the first few syllables that it doesn’t matter what I have to say, and that I’ve already signed the paperwork. (Not necessarily true btw, contracts get overturned all the time because of their terms or the conditions surrounding the signing process )
This guy basically had no intent of discussing the matter professionally & had already fabricated the dialogue for himself. Sure, I wouldn’t be surprised if he has some technical experience that got him to his current position but he has no business ‘talking business’ with anyone beyond a 3rd grade reading level; it was an absolutely deplorable approach to the matter.
Long story short, everyone else involved was professional, but that was an absolutely disgusting approach for someone speaking on behalf of a business.

RCP was awesome-- actually showed up when they said they would, very friendly and helpful and quickly fixed the problem-- good stewards of my time. Now I have them in my phone contacts-- great folks, great service!