Best Commercial Hvac Maintenance in Madison WI

I discovered my water heater was leaking, and could not remember who installed it so I phoned Robert's Plumbing and Heating since they're right in my neighborhood. I had an inspection within an hour. After having trouble dealing with the warranty on my current water heater, I called Robert's back. They were able to help me with the warranty and are coming back to replace my water heater tomorrow morning! It's my Christmas Miracle! :-)

In the past we have used ACS for our HVAC needs, and was happy with it. However, today we had a tech out, had him do diagnostic work and found a fuse was out. We had the fuse repair done on our AC unit, and he also found another part that was going bad (capacitor) he suggested we replace. We opted for the tech to replace both parts. The tech then suggested we do a full HVAC evaluation that had another fee attached (2-300$!) on top of the diagnostic fee for today and parts/labor. I mentioned that we were looking at new units and he said he would put it in the notes that we wanted an estimate for that. He did the repairs and then I paid and left. The repair didnt work and the AC unit was not functioning only an hour after the tech left. I called the same day to see about sending him back out, and since I didnt pay for the extended evaluation service on top of the diagnostic fee/parts and labor, the $400 worth of work I paid for today has no warranty, and I would have to pay for them to return and diagnose it again. If the tech would have told me the repairs on the unit wouldnt work, I would have paid the diagnostic fee for the day and saved the parts and labor money for the cost of a new unit. I talked to Leo the supervisor who just said on repeat because I didnt pay for the extended and expensive evaluation, it didnt matter if the diagnostic fee and repair I paid for today worked or not as there is no warranty on it unless you pay for the extra service. This is horrible practice. I understand with older units that repairs can be tricky, but why say oh its just this one thing and repair it knowing it wont work. ACS in the past was not this way. If the repair the tech suggested not to repair the unit and get a new one, we would have explored that route instead. The diagnostic fee and parts/labor fees should come with some sort of warranty in case the diagnostic done was incorrect.Edit: All Comfort did respond to us and took care of our fees for this visit, I still think its not right they don't guarantee work done on the same day that they perform it.

Replaced outdoor water spigot.