Best Water Removal in Louisville KY

I am very pleased with the service I received from Shannon with Roto Rooter.

I confess I first called a competitor who had a $99 special and guaranteed same day service (but I was told it would be the next day after my call before a technician could come, unless I wanted to pay an additional $99 after hour fee). First thing in the door the tech pitched me a service contract. He worked for about two hours with no observable improvement. He suggested another service call, and charge, for a tech to come the next day with a camera to locate the problem.

I decided to give Roto Rooter a call. Shannon was here within 2 hours of my call. He did a brief diagnostic to determine how bad the problem was, worked about an hour, maybe less, and after that the drain handled all the water we could throw at it with no problem.

I went on to talk to Shannon about my drain line and he explained how they can pretty accurately determine if the line has collapsed (my older home has terra cotta lines to the street). He also said due to the many years of experience he has cleaning lines he has developed a feel and can very accurately tell the condition of the line.

He told me he ran across roots that had made their way into the system. I elected to have him apply their RootX product which is guaranteed to keep my line clear of roots for 1 year.

I now have free flowing lines and can tell you that in the future Roto Rooter will be my first call...oh, and there was no sales pitch for a service contract!

After leaving details with them, they got back to me quickly and were at my house in 15 minutes. Mike was very nice and professional. He explained the issue and the options for repair without pushing to get me to go above and beyond for more money. The repair was done quickly, and he cleaned up everything before leaving. The price was fair and straightforward. I highly recommend them.

Brian has done a great deal of plumbing work for my family. Ten years ago, he replaced my sewer line, and a few years later, he replaced the pipes when we did a bathroom remodel. He also helped with a rental house we own. I mention the 10 years because since that time, the plumbing has worked perfectly. With this personal experience, I can attest that Brian not only does very good work, but he does his work with such professionalism that it will remain dependable for many years. If you need a plumber that you can trust and will charge a fair price, Brian Scroggins is your man. You won't be disappointed. His slogan is as follows:
Do what you love, love what you do, and deliver more than you promise. From my experience, these are the words Brian lives by in his career. That is the kind of person I trust to work in my home.

Excellent service! Reasonably priced. Licensed and insured. Always a great job!