Best Water And Sewer Installation ... And More in Louisville KY

We called Blackburn Davis to help install a smart toilet, upon arrival the two men stated they had never installed a toilet like that and did not like fancy toilets, they spent over an hour on the telephone (mostly on hold) with the manufacturer. I was eventually handed the phone to explain the issue and was told parts were missing. Granted missing parts were not Blackburns' fault and ultimately the toilet was sent back and replaced and we installed it personally (all handled by ourselves, not them). However, we were charged $220.00 for a phone call (I did most of the explaining). I called owner/manager and was told the charge was the charge and it did not matter if they did anything; the meer fact they were dispatched was the reasoning. I offered half the service charge as a consult/estimate a very average charge for other services but was told it was unacceptable. We will NEVER use them again and will not recommend them either.

Great customer service and professional crews. Very quick, efficient and clean up after themselves. Show up when they say and stick to their quote. Had an issue after they left and came right back and fixed it. No need to check any place else for a plumber. Venhoff is the best!

502 Plumbing is excellent and fast response time. Anthony provided fair pricing, promptly show up times, terrific explanation, and outstanding results. He also stayed with building code which was important to me. Highly recommended!!!!

I had what I thought to be a complicated fix on my toilet. Plumb Right was at my house quickly. Once they got there they were very honest and told me it wasn't that big of a fix. They were quick, honest, helpful, and professional. I hope I don't need a plumber anytime soon, but if I do this is who I will call again.

My sump pump in the basement was giving off an awful smell, along with bath water draining out into my backyard instead of through the sewer line. I had three different plumbing companies out to try and figure out what the problem was, and what needed to be done to fix it. Each one told me what they thought it might be, but couldn't give me a definitive answer. My neighbor recommended I call Tom Sondergeld plumbing. Tom came out and was able to diagnose the problem, as well as give me a price for the job right then and there. Two weeks later, two of his employees came out to my house and were able to fix it. The issue was a cracked cast iron pipe below the basement floor. One plumbing company told me I'd have to have all the plumbing re-ran and would be somewhere in the range of $2-$3000. That wasn't even the issue, and after it was all said and done it cost me less than $900. I am very impressed with this company, and would definitely recommend them to friends and family.