Best Sump Pumps Installed in Louisville KY

Great people to work with Jeff and tonya are the best

Don't use this guy! He will charge you 3 times the amount of a professional plumber. During the remodel process of 2 bath rooms and reset an old water heat he wanted over $ 2,100.00 for the work. Not only was it way to high, the job leaked, values were set wrong and it pushed us back getting the job done. We had to tear out drywall and the rear surround of the shower stall so he could fix it! FYI, we supplied all materials outside of $ 100-150.00 in parts. This guy is a joke!

I was disappointed with their customer service. Our hot water heater went out and I was going to purchase a newone if it couldn't be repaired. Both times I called they said their computers were down and couldn't order the part. Next time I spoke with them,, she suggested that I find and go pick up the part. Called back again to let them know that we just wanted to go ahead and just replace it. (It had been 3 days now) They said she went to to lunch & she promised shewould call me at 1pm AS SOON as she returned. Never heard back from her.

Do not use this company!! They showed up never walked in the house to look at my sump pump. I was told by the individual while in route that the pipe attached wasn’t covered and they would just take my 100 dollar deductible from my home warranty company. The gentlemen shows up again never looks at my sump pump, takes my credit card info/charges me 100 dollars, glances at the discharge pipe which is the problem, calls my insurance company and leaves!! A total of 8 minutes, WOW!! I call the insurance company and they say to me we don’t understand the diagnosis either sir, I said how can you when he didn’t even look at the problem for more than 3 minutes!! We live in a world that money doesn’t grow on trees and I don’t just give 100 dollars away everyday! DO NOT USE THIS COMPANY!

Our first interaction with Brian Scroggins Plumbing was with Jessica, she was very professional and courteous. Both Brian and Jessica were very upfront about pricing and Brian was right on time. He was able to change our water heater the same day which was greatly appreciated! What my husband and I most appreciated about working with Brian was the time he took to educate us on the different water heater systems, why he was recommending what he was recommending and ways to extend the life of our new appliance. I believe they truly care about their customers. Thank you, Jessica and Brian!