Best Sump Pump Check in Baltimore MD
Plumber
Oliver was very professional, knowledgeable and addressed every question and concern I had with my units.
www.horizonservices.com
2607 Rolling Rd. #201, Windsor Mill, MD 21244
Plumber
A/C went out on Sunday night. Messaged Supreme Monday morning and the Tech, Zach was out the before 10AM. Zach was very professional and knowledgeable. Answered all of my questions completely. Very pleased with Supremes service!
www.supremeservicetoday.com
2606 Willow Ave, Baltimore, MD 21227
Plumber
Robert and Chris were terrific! On time and very professional!
primeplumbingmd.com
7617 Baltimore Annapolis Blvd, Glen Burnie, MD 21060
Plumber
Had a clog in our shower on first floor. Worker came examined pipes and cleared clog. Mentioned the pipes in kitchen were slightly pitched and redoing is something we might want to consider. He didn't think that was the cause but said it's possible. Gave us quote and after speaking to him I felt confident it wasn't necessary and causing the issue. He was very knowledgable and patient explaining everything and gave some tips. Overall I was very impressed. He even cleaned the shower after!
About 3 months later, we had food coming up the shower. Found it odd since we decided to not use the disposable up until that point. We were cautious about putting food down that is only recommended, doing so very slowly, and ran water 2 minutes after to keep it flushing down. Figured it was a fluke incident. This kept happening here and there. We decided to stop using the disposal since it must be causing a problem. Now the shower is backed up again out of no where.
So I decided to give them a call and hope they stand behind their work. It seemed apparent the initially clog might have not been 100% cleared. It just seemed to back up so soon after. I talked to Mike and he informed me they only have a 30 day guarantee. He said they can't control what goes down there after that point which it understandable. I tried my best to explain the issue which is what you have read up to this point. He denied that the clog had not been properly cleared because they ran water. Yes, water will successfully go down a drain if partially cleared. If it was, there wouldn't be things coming up so soon. He said in his notes it was recommended to redo the pipes and we denied so it's not his problem. I told him what the tech said and if it was really the issue we would have had it done. The goal was to completely address the problem and fix it once and for all. I trust what the tech explained to me and I believe we made a well informed decision- to this day. He was excellent. I suppose Mike didn't want to be accountable for the possibility the snaking didn't completely get the clog. Mistakes happen. All he was willing to do was a snaking for $150, no warranty. We declined after I spoke to my husband and I told him how the conversation went. He was border line rude and condescending at times. Once I misspoke and said, It started clogging again 30 days after instead of 3 months later. He said, Ohhh!! So now it's 30 days huh? Make up your mind. First it's 3 months and now it's 30!!. I told him I misspoke and there was no need to be rude. It was very upsetting to be accused of being dishonest for misspeaking. I wrapped up the conversation since I was getting beyond frustrated and being rude back. We just wanted this issue properly addressed and fixed the first time around. So maybe there was a mistake made on their behalf. I don't understand why Mike couldn't own up to this possibility. So in the end, I wouldn't recommend. If the service works out, you'll be fine. If not, you might be in a similar situation. We had another company come out and the clog is cleared. He confirmed that the kitchen pipes were not causing the problem. He solved the cause immediately. The pricing was much better. If I went with this company the first time, I could have saved so much. He also figured out why the kitchen sink was leaking. All's well that end well. I at least owe a thanks for Mike for speaking quite a while to me. Hopefully this review will help potential clients receive better service in the future. Maybe this company can learn that mistakes can happen and give clients the benefit of the doubt. We unfortunately were not so lucky.
www.mikesplumbing.com
About 3 months later, we had food coming up the shower. Found it odd since we decided to not use the disposable up until that point. We were cautious about putting food down that is only recommended, doing so very slowly, and ran water 2 minutes after to keep it flushing down. Figured it was a fluke incident. This kept happening here and there. We decided to stop using the disposal since it must be causing a problem. Now the shower is backed up again out of no where.
So I decided to give them a call and hope they stand behind their work. It seemed apparent the initially clog might have not been 100% cleared. It just seemed to back up so soon after. I talked to Mike and he informed me they only have a 30 day guarantee. He said they can't control what goes down there after that point which it understandable. I tried my best to explain the issue which is what you have read up to this point. He denied that the clog had not been properly cleared because they ran water. Yes, water will successfully go down a drain if partially cleared. If it was, there wouldn't be things coming up so soon. He said in his notes it was recommended to redo the pipes and we denied so it's not his problem. I told him what the tech said and if it was really the issue we would have had it done. The goal was to completely address the problem and fix it once and for all. I trust what the tech explained to me and I believe we made a well informed decision- to this day. He was excellent. I suppose Mike didn't want to be accountable for the possibility the snaking didn't completely get the clog. Mistakes happen. All he was willing to do was a snaking for $150, no warranty. We declined after I spoke to my husband and I told him how the conversation went. He was border line rude and condescending at times. Once I misspoke and said, It started clogging again 30 days after instead of 3 months later. He said, Ohhh!! So now it's 30 days huh? Make up your mind. First it's 3 months and now it's 30!!. I told him I misspoke and there was no need to be rude. It was very upsetting to be accused of being dishonest for misspeaking. I wrapped up the conversation since I was getting beyond frustrated and being rude back. We just wanted this issue properly addressed and fixed the first time around. So maybe there was a mistake made on their behalf. I don't understand why Mike couldn't own up to this possibility. So in the end, I wouldn't recommend. If the service works out, you'll be fine. If not, you might be in a similar situation. We had another company come out and the clog is cleared. He confirmed that the kitchen pipes were not causing the problem. He solved the cause immediately. The pricing was much better. If I went with this company the first time, I could have saved so much. He also figured out why the kitchen sink was leaking. All's well that end well. I at least owe a thanks for Mike for speaking quite a while to me. Hopefully this review will help potential clients receive better service in the future. Maybe this company can learn that mistakes can happen and give clients the benefit of the doubt. We unfortunately were not so lucky.
7110 Golden Ring Rd #111, Essex, MD 21221