Best Specialist Plumbing in Baltimore MD

Great service and results!

After doing plenty of research on plumbers in Baltimore, I called this company because of their customer reviews. I called on a Tuesday morning because my basement flooded Monday night. They said the soonest they could come was Wednesday morning and would be here between 9 and 9:30am and would call when they were on the way. at 9:15am I hadn't heard anything so I called. When I called they had no idea what I was talking about. No idea of the appt or the project. So the EXTREMELY RUDE man on the phone (I think he said Mark Butler) told me he would try to find out IF someone was coming. I said IF???? He responded that there were a lot of people there and he didn't take the order so he doesn't know if someone is coming. He was rude and nearly yelling at me because I was questioning IF someone was coming and not when?? He called me back and said someone would be here around 11:30am. That time was not as avail for me and the fact that the company was so unorganized no one knew what anyone else was doing and especially because I have never been talked to like that from a vendor - I decided to start from scratch and look for someone else. I am disappointed and upset that I did my research, waited with my basement in this condition so I can work with this company and now I am starting all over again - but I think better then that then enter into a job with a company that does not have their stuff together and then yells at the customer when they ask questions. I don't have a company I recommend yet, but I don't recommend calling this company.

Friendly and responsive group that has good prices. Appreciate working with them.

Replaced 3 valves and charged a whopping 650.00 . They knew I had to get it done, so they overcharged me. *Update*...the owner called me and offered me 50.00 and wanted me to change my review, so let me explain my review... 3 valves and one small piece of copper pipe cost 30 at most..if I paid 150.00 an hour for labor that would be 300.00..add another 30 to double the cost of supplies and you get 360.00 for a nice profit. Even run it to 450.00 for a really good profit. But 650.00 is pretty extreme. The only reason I had it done was because it was leaking in my basement and I just put 20grand into the basement redoing it. So no , I will not be using you're company in the future and you can keep your 50.00, apparently you need it more than me...the best part is if you charged me fairly I would have used your company more since I am looking for a plumber since mine moved away...so in the long run your losing out more than I am...

Great job at diagnosing leak. main issue is that they removed the toilet to snake the sewer line, but would not replace the toilet even if I provided the wax seal. in my opinion that should be part of the job.

Had the joy of waking up to 1 of water in my basement from a blown water heater. Did a bunch of research and decided to call 3 companies with the highest reviews. Wes came in at 600$ less than the competition, they showed up when they said they would, did what they said they would, and that's rare these days. Justin was totally knowledgeable, and at no point did anyone in that company act like they were doing me a favor by taking my money. Work looks exceptional as well. Granted, it's a small sample size, but I would certainly recommend.

SLS Services was a pleasure to work with. Our Main water line broke outside of our property. They came the next day restored our water and was a lot more reasonable than the other 2 big name Plumbers I called.