Best Hot Water Heater Solutions in Baltimore MD

The technician was prompt, knowledgeable and did an outstanding job. I rarely review services. If I need more plumbing work done, Ace is the default choice.

Extremely fast and efficient. Extremely reasonable with the pricing . and they were here within the hour! Would highly recommend to anyone in need in the area!

Called after my sump pump suddenly started making loud noises. Spiro came out the next day, diagnosed the problem, and corrected it within minutes, then performed a test to ensure it was working properly. He could have easily told me it needed to be replaced and charged me 10x what he did, but only charged me for the visit. I appreciate the honesty and will only use Empire going forward. Thank you!

Brian is a true professional. He is reliable, trustworthy, responds in a timely manner, has good communication, has fair prices and does excellent work. I hands down recommend Modern Plumbing Systems to anyone.

I had the absolute worst experience with this plumber - worse than any single contractor I’ve ever worked with. They will now not return my calls to make this right. DO NOT USE THIS PLUMBER.

First, both jobs I hired him for leak terribly. They were awful, incomplete, messy installations. The job was not done. I had a leaking toilet, for example - the guy just lifted it up, put on a new wax ring and called it a day. It still leaks. Another toilet he installed pours water into my bathroom.

In addition, he needed help along the way, which I should not have to do for a contractor, and ended up dropping the toilet on my foot and on 2 tiles that he chipped (see attached photos)

I have been calling and calling simply asking for someone to come finish the incomplete jobs, but NO ONE WILL CALL ME BACK. They are ignoring my calls

Once I get a call back, I am more than happy to remove this post. Please call me back to make this right. It is outrageous that you would treat any client this way.