Best Exceptional Plumbing Services in Baltimore MD

Poor customer service. Promises never kept. Over charge you for simple installation.. We had them to come out and see what was wrong with our water heater. The Plummer said he needed to order the part, but I need to confirm it first(contract signature). It was May 10th, he stated it would arrive May 25th. It never arrived! We then called them on May 27th and they told us that we had not confirmed them to order the part. May 27 I told them we did with the plummer that was here that had us to sign the contract, so order it again. They now said it would arrive June 10th. We called June 10, 12, 13th, and the 14th. Item has not arrived. On June 16th we told them to keep the part, and we would rather purchase a whole new water heater and have hot water than to deal with them. We purchased a water heater and had it installed ($875.00)much cheaper then Stilwell($1300.00). Stilwell called us 3 days after we had the new water heater installed, and stated that the part was available. The Hell! A month and a week to get hot water and these clowns want our business? Especially at those prices. We rather not. They even tried to charge my mom $475.00 to fix her kitchwn sink. To compare, mom called another Plummer and they did it for $275.00, and it took the Plummer less than an hr.

Very recently my elder cat got out of the house and ended up in a storm drain and was unable to get himself out. After unsuccessful efforts to get assistance through AA Co, several Good Samaritans from the community came to help. Among those good samaritans were on call plumbers from Perfect Plumbing. We had worked several hours trying to rescue my cat, who by this time had been in the storm drain for a week And was very sick and weak. Shortly after Perfect Plumbing arrived and began helping we were able to get him out. If it had not been for Perfect Plumbing and the other good samaritans I don’t know what I would have done. I am very grateful to Perfect Plumbing and owner, Josh for their benevolence. I have found a new plumber. Thanks again!