Best Air Conditioner in Baltimore MD

Jose Silva was the technician who came to inspect the problem we were having with our 16 year old A/C unit. He was prompt, professional and courteous. We have not worked with Horizon before but based on our interaction with Jose, they have our business to replace our old system with a new one.

My experiences with the Lee Brothers Contracting team have been phenomenal. They responded day of to my issue and had folks in repairing by the next day. Matt, Joe, Derek, Tony, and Mr. Lee have all been very respectful and professional. They have quickly become my go to plumbers!

Nice place , nice people - very seasoned ownership! Mature!

Good reliable contractor!👍

I am the manager for a local business. We had them come out for an emergency with our hot water heater with the expectation they'd be done by the time we needed to open for clients. We had to press them for an estimated time of completion which we then tacked an extra hour onto just to be safe. 2 hours out from looking to reopen, we ask if they'll be done in time and they cannot give us a concrete answer. We understood that the situation with our hot water heater was worse than they had expected but 1. as a professional who provides a service, you need to be able to take a look at a problem and give a time frame for completion and 2. IF that changes, you should let us know as quickly as possible. When we pressed them again for a time so we can notify clients they got defensive and rude. Eventually they decided they simply weren't taking the job any longer. Fine, obnoxious but no sweat. To add insult to injury, they call in a FALSE police report claiming they were assaulted by a member of our staff. Police show up to question us and we explained that no one (us or them) put their hands on anyone else. The cops asked the Warrior plumber who called in the report to re-state what happened in front of both us and the cops and he refused, realizing he'd been caught in a lie. The cops determined his claim had fallen apart and do not file a formal report.

That's insane. I don't care how good of a plumber your reviews say you are. Your behavior was unacceptable and unprofessional. YOU came HERE to perform a professional service, yes we will absolutely hold you accountable to that. Absurd