Best Air Conditioner in Baltimore MD

Horizon rep was clear with details, the product delivered and service was excellent. The rep was on time, took lots of measures needed during this pandemic, worked in the allotted timeframe promised.

Mr Lee and all the workers with him always presented themselves professionally. They kept us inform either by text messages or when on the job of all the work needed to be done. So we knew exactly what to expect. They were always arrived at the time they stated as arrival. They stayed & did not leave until the work was completed. I was most satisfied with their work & would recommend them to others.

Steve is the man there

It's rare that I leave a review, and I don't think I've ever gushed about a contractor, but A.J. Michaels deserves a great review for going above and beyond in every way with the purchase and installation of our heat pump.

Beginning with the quote, A.J. Michaels came in far lower than the other two companies I had come in. Paul, the estimator, actually looked at what I had and listened to what I wanted to accomplish. He was the only one who provided a quote for a job that would fully satisfy my goals, which were getting off of oil heating and removing the oil tank. I'm still not sure why I couldn't get anyone else to agree to do that.

As for installation, Kyle and DJ, the technicians, were polite, professional, and friendly. They came on time, laid plastic down on the carpet to make sure they wouldn't stain it, showed me what they were going to do, answered all my questions, and respected my need for them to wear masks. Most importantly, they went out of their way to respect my need to work in my home office while they completed the installation. They even made sure that we had heat before they left the first day because of the cold weather.

Since the installation, which went very well, they have contacted me to make sure that I was satisfied with the job, and even brought a small box of cookies by as a thank you. I don't know about the rest of you, but I generally find it hard to get a contractor to show up at all, let alone provide such an extremely high level of service.

We've had our heat pump running for a month now, in cold and hot weather. It's extremely quiet and does a much better job regulating the temperature then the old oil furnace and AC unit ever did. Best of all, we've gotten rid of that heating oil smell and have a lot more room in our utility room since the tank is gone!

I would highly recommend A.J. Michaels for every single aspect of their performance and price.

Found Warrior Plumbing recommended on Nextdoor Towson. Very punctual, professional and reasonable. Also, our dogs are so pushy and Brente handled them so well. Very nice man. We will be working with Warrior again if we ever need a plumber! Many thanks!