Best Water Treatment in Lincoln NE

If you have an old boiler in Lincoln, Nebraska Jake is your man. Excellent knowledge base and customer service -highly recommended .

This was by far, one of the worst customer service businesses i have ever tried to work with. After my initial consultation, and subsequent sewer line inspection, I was charged double what I was told, and then communications with the owner basically came to a complete halt, for the next few weeks.
Only after I filed a complaint with the BBB, did the owner resume communication with me, only to come across very rude, and unprofessional.
In the end, I chose to discontinue trying to work with this business, and move on to other contractors who were much friendlier, and attentive to my needs.

Response to Freddy's response...

You told me a camera inspection was $200... there was no mention of an hourly rate. This price of $200 flat rate is fairly consistent among most local plumbing companies. The amount of time your 2-person team took was mostly their doing; they arrived late, they didn't bring the equipment needed, and had to leave and drive all the way across town to get the missing equipment, leaving my sewer line open for nearly 5 hours that day. I had another contractor do the exact same camera inspection in under 40 minutes total time and they charged me less. It seems you are making up reasons to charge me extra, because you lost part of your camera in my sewer line, and you sent a crew where only 1 of the guys knew what he was doing... the other kid had absolutely no knowledge of plumbing... it was mostly like his first on the job training day.

After the camera inspection day, you never responded to any of my text for 3 weeks, until I filed a complaint with the BBB, did you finally opt to address me for a quote.
I
This is my chance to let other consumers know how awfully you treated me as a potential customer, so I hope they take the time to read my review.

I hope this review helps someone else out there. I called around for estimates to do a simple job that I did not have time or tools to complete. My old steel drain pipe for the washing machine finally rusted out at the base where it is plumbed into the concrete. Wellmann sent out their professional service tech and said the job should not take more than 6 hours from start to finish. He did not tell me how it would cost.
The next day I called and spoke with Rob (financial guy for the plumbing side of the house) and asking him what Wellmann's hourly rate is. He told me that it was $105 per hour.
After speaking with Rob I told him that I would like to schedule a time to come and fix the drain pipe leak. Remember I asked for an estimate and was emailed the approx cost for $625.
The service tech was on point when he showed up and got right to work. It took him less than 4 hours to complete the job and did a good job doing so. Thank you.

3 weeks later I get the bill for $625. Seriously... I asked for an estimate.This estimate was for 6 hours that only took less than 4 hours to complete. Do the math. Materials cost roughly $25. Should not have cost me more than $425. I called about this and spoke with Rob about it. Let's just say that he was very unprofessional due to him arguing with me and laughing saying that I agreed to the $625 estimate. I never signed anything, literally nothing. The service tech did the job under 4 hours so, I should be billed appropriately for the time ON the job. Rob finally agreed to adjusting the bill due the time completed and materials used for the job. His comment to me, this is how business are run. He wanted to overcharge me more than $200 dollars. I guess that's how you run a shady business, trying overcharge your customers. Not a professional business in my personal opinion.

I gave this a three star review, because the work done was to standard and service tech was professional.

American Professional Plumbing was great! I called to make an appointment for my kitchen sink, and they were there within the hour! Very professional and friendly. HIGHLY recommend!

Dustin did great work. Completed projects in multiple areas of a remodel. Helped save money (per my request) by reusing “good” pipe and other items when possible. Offered suggestions when full replacement was the best option. Installed drain pipes, vent pipes, water lines, water heater, main sewer line (under concrete in basement), replaced concrete. Quality services and always willing to work with my schedule.

Have used them several times personally & professionally and the work has always been quality. Appreciate that they are fair about pricing when I have requested an adjustment because of time spent that didn't need to be, etc.

The staff are friendly and very helpful, dare I say fun even! The selection is adequate. I've had to order most bigger item online. Not my favorite thing to do.

My household went 3 days without water. While the company claims are 24 hour service, it took 2 days for anyone to contact me and examine my issue. It took another 2 trips and another day to figure out how to handle a shower handle repair with a simple cartridge that needing replacing. Nice repair people, but not great service.

I had a great experience with them. They installed the tub/shower in my Master bath. Me and my wife love it and its bigger than we had before which we didn't think was possible for the space. We are very happy with the workmanship and would refer them to anyone.