Best Diagnostic Service in Lexington KY

My AC couldn't keep up in the Summer heat. It was over 80 degrees upstairs everyday for 2 weeks. I called Lovell and they sent a technician out the same day! He adjusted our units, added some freon, cleaned the systems and tested/inspected EVERYTHING. My upstairs immediately cooled down to 73 degrees and stayed there. VERY professional, honest and capable. I even got a call a couple days later asking me how my experience was. I don't typically write reviews, but I recommend them to anyone!

Had a heating problem they were there in little of no time diagnosed the problem was thermostat was bad replaced it had heat again in no time. Thanks!!!

We called two weeks ago to get a plumber out here to fix our jacuzzi tub about the faucet leaking. They told us it would be two weeks before they could get to us. We called today to see when they were coming because our issue has gotten worse. When the receptionist answered we were told we were still two weeks out. Who makes a customer wait a month before getting to them? I would not suggest using this company due to them not keeping to their word and just shows the lack of customer service they are willing to ensure. If they treat their customers like this then that should be a reliable assumption that the work they do isn’t top notch either.

Spencer diagnosed the capacitor on one of our AC units had quit working and upon further investigation discovered it was the wrong size. A repairman from another company had installed the wrong capacitors on both units over the past 2 years, thus creating eventual failure and possibly greater damage to the units. We appreciate Spencer’s honesty and expertise in resolving this problem in a timely manner.