Best Water Heater Troubleshooting in Kansas City MO

Very polite, courteous & left everything as they found it, neat & clean. I thought excellent pricepoint.

We were having issues with our AC. We got some to come out the next day and they thought they fixed the issue. By the evening the AC was still struggling. They came out again the following day and he spent two hours checking every piece of the unit to find the issue. He provided a same day option, but it would not be as manufacturer intended. They also said to get the exact part it would have to be ordered and take up to a week, but it would work as manufacturer intended. We went ahead and waited the week. They came out today and spent 3-4 hours cleaning everything and installing the new part. They have been very kind, hardworking, and available to help get our AC on and working again. I am very appreciative of them!

What a great honest professional to do business with! Turns out my problem wasn't the water heater....and he told me so...and diagnosed the fact that it was a problem with my sump pump not working properly and the water I thought coming from my water heater was actually coming through the floor under my water heater! Most, I think would have just given me a new water heater...I'm a single woman, and I don't know about these things. After years of being taken advantage of by service people, it is so refreshing to find someone so honest, so knowledgeable and informative about water heaters and troubleshooting the problem! I very highly recommend this young man and his company. When I do need a water heater....I'm calling Chase!