Best Repair Air Conditioning in Jersey City NJ

They replaced my Furnace and Central Air Conditioning in just a day and a half. They also threw in a new faucet installation at no extra charge. Everything with these guys is about making the customer happy. I will definitely recommend them to my friends and neighbors.

Communications very good with emails, Show up on time. Very professional office staff also.

These guys pulled up in a tow truck and were dressed like they’re going out to dinner. They did not communicate except in grunts and single words. It was so awkward and uncomfortable. They wouldn’t say anything without calling their manager (?) first. We decided not to use them for our leak because it was so uncomfortable and weird.

What an awful experience trying to work with this company. The technicians blew off THREE different appointments for a site visit and consultation. Additionally, they never responded to my emails. Incredibly unprofessional and rude.

UPDATE - The below response from the owner is clearly nonsense. If you look at all of the responses to negative reviews they all say you might have called a different service. Nope. I did not call a different service. I called Eco Plumbing and Heating and spoke to Zach, Mo and Marc on three different occasions. All three made appointments with me and blew me off. Additionally, nobody ever responded to my intake form or my voice mail messages. TERRIBLE

I called yesterday afternoon and got an appointment for the next morning, they arrived promptly and did a great job. They are very knowledgeable and efficient. I commend them for a job well done!

Always a pleasure to work with them.

I had been dealing with a stubborn kitchen sink problem for weeks until I called for a plumber. The plumber arrived on time and exhibited exceptional skills in resolving the issue. Their attention to detail and commitment to providing a long-term solution left me impressed and relieved.

Always fair with pricing and on time.

Very responsive and prompt. Pricing was transparent, the work quality was professional and top notch.

Not recommended. The technician broke the shutoff valve while fixing our bathroom sink.

We had called about a small leak. The tech came to assess and said we needed a whole new faucet. We agreed and he installed a new one. While doing it, he broke the shutoff valve. He did not try to fix it; after charging us $450 for a new faucet, he simply just left.

When we called the company again for support on replacement valve, they said they would need to charge for the replacement. Charge us for something their own technician broke.

Great business model, old as time. Make something worse, and then charge customer to fix.

I **think** the team leans on a task rabbit type of hiring. So luck of the draw on the technician. This is a guess, as when we first called the company to complain they said we don't have record of sending anyone. We had to send a picture of the receipt from the tech as proof. Even after this, they did not take any responsibility for the poor work of the tech they sent.

The 2nd I call them and the plumber was excellent he did great job
I will call them for any plumbing and heating service

I am very dissatisfied with this service. I am a manager for a Dr's Office and had called this company for services. My first experience I left a message and nobody got back to me. Second time I called again and left a message, I received a response within 48 hours and booked an appointment. The plumber did not show up on the appointment date. He came the following week without notice. The issue was the toilet was not flushing, he changed the flusher free of charge which did not need to be changed. He then left and didn't come back. The toilet then overflowed the following day. I called again and made another appointment being nothing was resolved. Nobody showed up for the appointment so I called to see what happened they explained they were delayed and could be here an hour after my call. I had explained when making the appointment that we see patients in the office and the time frame was from 9-2 for the plumber to come, nobody called to say they were running late. Very inconsiderate of peoples time and no communication what so ever. I would not recommend this company to anybody.