Best Central Air Conditioner in Jersey City NJ

I called Royal for a quote on a job I wanted done in Hoboken. They never showed up, even though coming and looking at the project would only take 5 minutes. Before you read further, please notice that most 5 star reviews for this company are 1 year or more old!

I called on Thursday and someone said they would come between 11am and 1pm on Friday. Well, not only did no one show up, no one bothered to call either. When I finally called around 4pm, someone again said they could come on Saturday. I stayed home all day waiting for them and again, nothing!

It's now 5pm on Saturday and I haven't heard from anyone. If I can't count on someone to show up for the easy part, then I cannot rely on you to get the job done on time.

P.S. Rick from Royal just called, and when I expressed my concern above he told me it's because we do such great work, and we are very busy . . . but if that's the attitude you have, then that's great have a great day!. Zero star service all around guys, you act like there's no competition in your industry. For anyone reading this, just skip them and go to the next guy.

I'll post another review on the other company when the job is done.

Really good service. We had Dyia come to our condo and fix a leak in our very old pre-war building. Very professional & to the point.

Had an emergency where my heater stopped working mid winter. As a new homeowner, i blindly called around on a Saturday morning and they were able to come over within two hours. Didn't fully diagnose the issue immediately, but attempted a simple fix and then came back two days later (at 7pm on a Monday) when I called to report ongoing issues. Also, only charged me for the final fix, not the intermediate attempt which was nice. Seems fair, knowledgeable, and available and will be using them again.

Great service. Worked around my schedule. Made a quick fix to my garbage disposal. They were very polite and courteous as well.

Damian did a furnace inspection. Good guy.

Fast and professional! These guys know their stuff. Will definitely use them again in the future for all my plumbing needs!

Kook and Sons charge WAY too much for basic plumbing. I previously bought into their service agreement which tbh is just not worth it. They send out two guys in two trucks to do the job one guy can simply do, and they charge you double. I also had both guys leave while on the job to purchase basic supplies all plumbers should have on their truck, time in which I had to pay for. I have to acknowledge the workers themselves were very nice people, but I cannot accept businesses that price gouge.