Best Minor Repairs in Austin TX

Joseph McClughan was our technician today. He arrived on time, was VERY friendly and helpful. When it turned out to be something on the city’s side, he handled contacting the city utility service for us and arranging for them to come out to our property to assist. He also stayed to make sure that the city was able to fix the issue and that everything was resolved to our satisfaction. Thank you Joseph and the Radiant team for the speedy response and amazing customer service!

Today the technician was supposed to be here between 8 and 10 am. I cancelled the appointment because the technician arrived at 10:15 or 10:20 to start a major job and I had an appointment later after lunch. The excuse the office gave me was that the technician forgot his tools at home and had to go back to get them. This was the second time this has happen with the same technician. The first time I had an appointment with same technician came to do the job he said his tools were in the truck and the truck was in the shop so he had to come back to do the work. The second appointment with same technician went well and the work was done well. But forgetting tools or not having tools with you 2 out of 3 times does not make for good customer service.

Great Plumber, highly recommend. They came out on a Friday about 2 hours after I called and quickly fixed the issue for a great price.

We called Cold is on the Right when our regular plumber was not available to help with our bathroom remodel. I am glad we did!Phenomenal customer service and quality workmanship. As a homeowner tackling this project without a general contractor, we found them to be a great company to work with.Results were amazing, and despite some unforseen complications caused by our tile guy, the Cold is on the Right crew worked twice as hard to engineer a work-around solution, and didn't charge us any extra.Cold is on the Right is now our plumber.Thank you!

Amazing service for a great price.