Best Annual Check Up in Austin TX

The price for clean out was a little high, but then I had to call about an issue with the thermostat a couple of days later and the woman who answered the phone told me what to check (batteries) and that was the problem. She was Awesome and I can't remember her name! Customer Service A+

My Trane XR AC/Heat is 6 yrs old for starters. The maintenance service I had prior was ghostly at best, virtually nonexistent, even though I left messages. Then seemingly from the sky, the mail delivered a booklet called ‘Best Picks Report 2022’. Stan’s AC/Heating was among the top five on page 9. After reading about each of the five, I selected and believed Stan’s was the best fit for me. I was right. A dedicated polite and professional young gentleman presented himself to inspect my neglected system; a system that hadn’t been touched since 8/2/2019. This man listened to every concern I had including my condensation line and drain line, which hadn’t been looked at since the systems install. Sure enough, the primary drain line was clogged and partially buried. The condensation line had a small leak which could have been costly. I am confident and yes, hopeful that this will be the beginning of a good venture going forward. Time will tell. For now, thank you, Stan’s. Part II: On 6/29/22, I used Stan’s plumbing and the serviceman (who shares my first name) was professional, courteous and knowledgeable. He was top grade and first rate. He informed me I would soon be needing a water heater. My 30 year old unit was still in great shape but no longer state coded. He suggested we not drain or service my unit since it wasn’t having issues. He provided an estimate on a new system when my unit decides to retire. All in all, great service and great experience. Thank you.

I received service from Tom and Jonathan. They were so helpful and friendly throughout the time they were at my home. If I ever have a plumbing issue in the future I am 100% going through Honest Plumbing. Thanks for the help!