Best Courteous Service in Jacksonville FL

I can't speak to this company's work quality, but I can about their lack of responsiveness...A week went by and no response to either of my email inquiries or calls.I'm not one to beg a contractor to take my money, I'll call a competitor.

I will be completely fair I have never used this company But this review is more for their employees especially the driver for truck number 5 that DAMN NEAR hit my car going down on beach Boulevard driving as reckless as they have especially with the rain tonight. I most certainly will not use them now. He needs to take some days off to take drivers ed courses.

Lets restate....we’ve done a repair like this before and the time it took was less than techs time here. It took him a long time to decide if he should drill out the hex screw in handle, and then replace cartridge ! Maybe if his decision to drill out screw did not take a long time to decide, he may not have been here 1 1/2 hrs.!! Instead it might have been 45 minutes. When he returned to swap cartridge right side up (was put in upside down) it took no more than 10 minutes. Period. And when other companies have given us service fee quotes it did not incur signing a contract for a service not yet performed. Even electricians and a/c companies have been here for longer times and it included two-three trips and the cost was not even near yours. And your $45.00 quote for service trip was not included in the extra $155.00, and total for a cartridge replacement and drilling out a hex in handle totaled $200.00. I’m sure other plumbers might see it as more simple for them. The only reason you were called was for a hex in handle that would not release. But you go ahead and comment, I will be waiting for that too. We won’t bother your establishment again you can be relieved of that, and so will I.

They were here 2 hrs after I filed the warranty claim. Fast, efficient, courteous and left a clean bathroom!