Best Repair in Aurora CO

We live in the mountains just west of Denver and we were having a difficult time having anyone who would service our area. When we were able to get a company to come out previously we felt they would try and use scare tactics to increase their scope of work because we were held captive. We had Jeff come out and jet our line after we had other companys come and recommend ridiculous an outlandish repairs.
Jeff is a third generation Master Plumber. He recommended Jetting our line to get a “Clear picture” of what was really going on in our line. Our line was sparkling white after the Jetting and we could see every joint, and connection, a very clear picture! Jeff was great. He was patient and answered all my questions. I felt educated and well informed about what was really going on in my sewer line.
Thanks Jeff!!

Ryan was professional and very thorough with excellent attention to detail. He also didn’t mind my dog hanging out with him for part of the job.

Quick response, professional service and competitive pricing. Had water heater and disposal replaced. Thorough explanation of both, finished job in the amount of time promised. No clean up needed as they provided drop cloths for flooring. Complete satisfication!

Mitchell was knowledgeable, and explained what the complication was and how we/he could repair it. He called to make sure we were stil under warranty (we are), was clear with pricing and gave us the choice about how best to pay. We are very pleased with your company and all of your technicians we have worked with. Thank you.

Gerardo was personable, professional, on time and quick! Will definitely use Top Shelf again in the future!

Very professional. On time and quick. Answered the phone the first time I called and did a very good job installing our kitchen faucet. I would definitely recommend him.

I like the communication with High 5. The scheduling was easy with a 2 hour arrival window but then I was also contacted when they knew which side of that window they would be on. Received a call and a text.Chris arrived and was very nice and thorough. There were several recommendations to completely fix the problem but no pressure. I went with just the drain clean. It seems to have worked and I am pleased with that, although I do feel the price was on the higher end

Extremely professional. Arrived on time. Didn’t even charge me as the owner said “I didn’t really fix it.” (By the time he showed up the toilet starting functioning again).

Jeff is awesome. I highly recommend using him for any plumbing needs.

Needed help getting water lines moved for the washer to relocate it in the house I just bought. They were very professional, cleaned up after themselves and did a quick amazing job!

Bell's hourly rate is $423.62 / hour. No kidding. Plus $49.00 for travel. Check with others first. Not even a union plumber is worth that kind of money.There was not a standard rate for the faucet repair, therefore the technician quoted an hourly rate - $423.62 / hour. He estimated no more than 30 minutes, so his estimate was $233 + $49 travel. But it took one hour, and so he billed me $423.62. I supplied the parts, so no charge for that. Plus I paid $49.00 for travel. $472.62 total.

Fast service, we needed our main line unclogged and they showed up within an hour.

*July 14 2022*Tipping Hat never pulled a permit for our HVAC project and according to the inspector's office their workers compensation policy has expired.Original Review:We had a working AC before Tipping Hat began work. I reached out to them to do a proactive replacement of our AC and Furnace. The old setup worked but it was 23 years old and needed to be replaced. My wife is pregnant and we have four dogs. I figured it was best to get ahead of any potential issues.Joseph was eager to help and got us a good price for a full setup with AC, Furnace, Humidifier, and Air Purifier. He moved quickly to get us an install date of Friday 6/17. We moved quickly on the install date due to an incentive.Install of Friday 6/17 came, and Tipping Hat collected money up front and began work. 12 hours later we ended up with holes in the wall, holes in the ceiling, shady electrical work, and more importantly, no AC in a 90-degree house.I want to be clear that the two HVAC technicians, Austin and Romeo did everything in their power to try to deliver good service to us. They both deserve 5 stars, gift cards, and a new leadership team. Unfortunately, the rest of the leadership at Tipping Hat was more interested collecting checks than providing us good service.Ultimately the team went home to their air-conditioned homes on Friday night and left us trying to figure out where to sleep to keep ourselves cool.Saturday rolled around and they said, we will send an emergency service to get the unit working. While we did get the electrician in on Saturday to fix the unsafe electrical work, the team was unable to fix the AC and said, we can order parts on Monday. Seriously? It is 90+ degrees in Denver this weekend and all you can do is say see you Monday? Completely uncalled for. We had a working AC before you all began work and you are doing absolutely nothing to remedy our situation. We paid far too much money to not have a working AC system. Tipping Hat has also not offered anything to make us right. No offer of hotel stays, no discount on the work, no future service credits. They are eager to sell and are happy to let you sweat it out when their work goes sideways.

We had Ruben and his team, Kat and Juan install drain, sump pump and snake a drain for us. They did a fantastic job and the pricing was fair. You could instantly tell that the Ruben and his team are knowledgeable and I will be calling on them again for future plumbing issues.

Profesional buen precio y buen servicio

Igor was recommended by a neighbor who is a painter. I have used him twice and and both times he was on time, gave me a fair quote once he saw what needed to be done, did the work as promised and no problems whatsoever. I trust his recommendations, he really seems to know what he is doing and doesn't try to upsell just to make more money. If I tell him I want a quick, cheap fix, he will do it or if I want something to last, he will tell me the best way. I feel like I am in good hands and can count on Igor for any plumbing needs. He replaced cartridges in my shower and bathroom faucets. Replaced the drain and stopper in a bathroom sink, replaced all hoses and valves to the sink faucets and toilets, installed a garbage disposer, installed an air conditioner condensation drain, installed a water main shut off valve and replaced gas shut off valves to the furnace and water heater. We just moved into the house and wanted to make sure everything was in working order since the faucets were dripping, the drain pipe broke and air conditioner was leaking. I will be calling Igor for all our pluming needs from now on and highly recommend him!

Terrible company. Do not use. I have an emergency and they could care less. My water heater is literally leaking and causing water damage to my house and needs to be addressed immediately, but they don't do emergency things I guess. I unfortunately have to use my home warranty, who is equally as bad, Fidelity National Home Warranty, avoid them as well. They have tried to contact them and now that they can't they want to offer me a cash out that no one even remotely covers the little amount they want to give.
These people however, finally answered a phone call after me explaining that this leak is causing water damage to my home and mold and mildew. They finally said they could get someone out to drain and move it and would come back the next day or 2 to put in the new water heater. 3 hours later and literally over dozens of phone calls later, no is responding and no one showed up. Completely unprofessional and uncalled for. My water heater is still leaking and causing damage as I write this and I am also still dialing trying to get someone to answer. DO NOT call these people for anything. They will not show up and they could care less about their customer.
After reading the responses from their customer service team, let me head you off there. My warranty company may be terrible, but when they have already authorized you guys to do the work and refuse to call me back, answer any of my phone calls or answer the warranty company's phone call, the fault lies solely on you and your company. If you do not want to own up to your terrible business practices and customer services, don't hide behind the warranty company like you don't understand how to answer a phone or return a phone call. These issues from all of these reviews are on you.