Best Drain Snake П��🐍💦🚽 in Irving TX

I usually do not give negative reviews if it's minor dissatisfaction. However, this plumbing company doesn’t make that list. I selected this vendor for a big project (total cost was around $16K). I thought they did a pretty good job until the issue started showing. The pipe they installed inside my wall now makes a noise as soon as I use any of the taps. I called the plumbing company, and they sent a person who told me they have to cut the wall to fix that noise and that will charge me for that work. After paying them $16K, I need to pay them for the problem their team created. COME ON!!!!I didn’t agree and after that, I have been trying to reach their plumbing manager department (5 calls already made). BELIEVE ME, I have proof, they are avoiding me, I can hear them on the phone where the admin person trying to divert my call to voice message as the plumbing manager doesn’t want to speak with me. Now that’s great customer service, isn’t it?The first impression is they are ok (I encountered maybe 7 team members in this project, and out of those 7, 3 were really nice. Especially Angel, from the water damage restoration department) and I thought they did a good job, but man when it matters the most (where things go wrong) and you need them they leave you alone. We are still sleeping with that noise (and my daughter sometimes asks, when will that noise goes away) and still calling them hoping they will fix that noise. Looks like I do have to file a legal claim to them to get their attention. A COMPANY THAT YOU CANT TRUST!!!!

We have used this company twice and on both occasions have had an excellent experience. Timely, professional and courteous. Identified the problems we had and dealt with it competently. No mess left behind. Felt the company were very fairly priced. Very nice company to do business with starting with the initial phone calls to the office through to the work taking place in our home. Would highly recommend.

I highly recommend them.They are really good and very excellent customer service.They do very quality service.They came by immediately after we called them