Best Bathroom Renovation in Irvine CA
David has remodeled our bathrooms and homes repaired the plumbing for many years the quality of his work I excellent
Irvine, CA
I was thrilled with my experience with Sage Plumbers! I had an emergency situation - a house guest arriving and discovered the toilet in the guest room wasn't working. The office set up an appointment a few days before her arrival and saved the day! Nathan came on time, figured out what was wrong, provided the parts to make it flush, and delivered an exceptional service call. I heartily recommend Sage for jobs large and small, and know you will be well satisfied.
Irvine, CA
Fast response and great prices. Will use again when I have an emergency.
Irvine, CA
I reached out to have someone let me know why our dishwasher was spewing water out of the air gap on top of my sink and to look at the valve in one of our bathrooms.
A technician showed up promptly for our 8 am appointment and was very professional. I explained and showed him what my concerns were. He then spent about 10 minutes looking at both and then told me the following:
I don't know that you need to replace the valve and flapper, but you can if you want. However, the 8 hose that goes between the garbage disposal and air gap was bent, clogged and needs to be replaced. I asked how much and was told $450.
Can you imagine my surprise that it would cost that much to replace a $10 part in my toilet and an 8 hose that is clogged under my sink? I asked him how much for each. He told me that the air gap would be $250 which made the valve $200. Needless to say I politely told him that I would not be using their services and thanked him for his time. He was super nice and it seemed as he was used to this kind of response.
After he left I took a look at the 8 hose he said was clogged and used a hanger to clean it out. It seems it was full of rice from our dinner two nights ago and 2 minutes later I reattached it to my garbage disposal and turned on my dishwasher and the issue was gone.
So here is my question and issue. If it clearly was clogged, why wouldn't you offer a $25-50 cleaning of the 8 hose rather than telling me $250 to REPLACE the air gap or 8 hose? That is pretty shady if you ask me. It also seems your pricing is about $100 per item higher than your competition.
I really was trying to support your business because your business address shows you are in the next development from my home and I assumed you were an honest, small family owned business. Clearly that is not the case and you are just opportunists.
Hopefully others don't fall for this routine...
A technician showed up promptly for our 8 am appointment and was very professional. I explained and showed him what my concerns were. He then spent about 10 minutes looking at both and then told me the following:
I don't know that you need to replace the valve and flapper, but you can if you want. However, the 8 hose that goes between the garbage disposal and air gap was bent, clogged and needs to be replaced. I asked how much and was told $450.
Can you imagine my surprise that it would cost that much to replace a $10 part in my toilet and an 8 hose that is clogged under my sink? I asked him how much for each. He told me that the air gap would be $250 which made the valve $200. Needless to say I politely told him that I would not be using their services and thanked him for his time. He was super nice and it seemed as he was used to this kind of response.
After he left I took a look at the 8 hose he said was clogged and used a hanger to clean it out. It seems it was full of rice from our dinner two nights ago and 2 minutes later I reattached it to my garbage disposal and turned on my dishwasher and the issue was gone.
So here is my question and issue. If it clearly was clogged, why wouldn't you offer a $25-50 cleaning of the 8 hose rather than telling me $250 to REPLACE the air gap or 8 hose? That is pretty shady if you ask me. It also seems your pricing is about $100 per item higher than your competition.
I really was trying to support your business because your business address shows you are in the next development from my home and I assumed you were an honest, small family owned business. Clearly that is not the case and you are just opportunists.
Hopefully others don't fall for this routine...
18590 Warren Ave, Tustin, CA 92780