Rooter Hero Plumbing & Air of Costa Mesa

Ivan and Marcos where very punctual and arrived on time. They explained what was going to be done and did it well done. Very professional and very satisfied with the work.

Rooter Hero was great! They schedule a same day repair and Albaro took care of the issue in less than 10 min!

Cory was professional On time an answer every question we had we will definitely use this company again he was definitely our hero

Ivan an Marcos were great. Will definitely recommend to my friends and family.

Note to self… Never pour unused Metamucil down the drain!!! It instantly turned to a thick gelatinous substance. Let’s just say, that none of our efforts worked. So, we called Rooter Hero.

Gustavo was very professional and got right down to business. He kept everything clean as he went. It was a really tough clog, and all be it difficult, he kept at it. Aside from be a wonderful plumber, I felt comfortable being alone With him in our home. We chatted as he worked. It was if my neighbor had come over to help me out.

Will I use Rooter Hero again? Without a doubt!

Good service

Ivan was a pleasure to have in my home. Very knowledgeable, professional , and patient. He explained everything well to us and was upfront and clear on what services we needed and also how much it would cost. I would recommend this company if someone asked me if I know a good plumber.

Best service I received in a long time, Corey was extremely professional and paid attention to detail. Came out to assess drain line and completed repair in a short period. I’ll be sure to use Corey and the Rooter Hero team moving forward!! Great job!!

Excellent and friendly service.Recommend highly.

Jerry was great and communicated very well what the issues were. Company was quick and easy to work with

This organization did a great job of repairing our drainage system. The representative Jim Fisher was the representative and he was making sure
that every detail of our repair was to our satisfaction and that everything was perfect. I will work with him again on future plumbing issues.

David came out and recommended we replace our upstairs toilet. He was clean, reliable, and he did all the work the same day! I will definitely be calling David out and using this company in the future

Anyone that needs plumbing services and want a team of experts to take care of them while treating them like family should call Rooter Hero of Costa Mesa. I've had many calls due to the age of the house and I don't trust anyone more than I trust this team. I had the privilege of getting Ivan & Marco this time, and not only did they do a fast job at resolving my issue, they respected my home...and they respected my request for 10min call ahead notification so that I can be prepared for their arrival. One of the greatest services that can be provided is communication. It reflects respect towards me as a customer and show respect for my time. Both Ivan & Marco communicated with me with their ETA prior to arriving, communicated to me what the issue was after assessment, and communicated to me what to look out for next time and how to prevent same issue from arising. Ivan & Marco were true representatives of a company that treats you like a family member while completing the job like true professionals with Integrity. Thank you Rooter Hero for having such great ambassadors of skilled technicians. I can't thank you enough. I can honestly say, I look forward to the next issue that comes up because I know I am in good hands. :)

My husband passed away two years ago and I am clueless in regards to plumbing. Corey was my 3rd quote and he was competitive but also way more knowledgeable and added a level of comfort so I felt at ease knowing I was in good hands. He also gave me preventative tips to help avoid similar issues in the future. Thank you so much! You forever have my business.

Eric and his crew did a great job. They were professional and knowledgeable. They completed the job quickly and left our house with very little evidence that they had been here.

My plumber, who came by very fast, was extremely polite, knowledgable, honest and got the job done super fast. His name is KEN. Everyone should use this guy! He did a great job, cleaned up after the job and overall just a nice guy to deal with. He drove to Lowe’s with me and helped pick out a new toilet, that was perfect and cost effective. Ken is a good guy, this is a good business. They are on it. Ask for Ken!

Very great service, they we fast and great at communicating when seeking help from a plumber. Our plumber Roberto Moreno did an amazing job and made sure to keep me updated on anything going on and what process he’d be taking.

Technician showed up on time was polite and did a great job will use this company again!

Excellent service. Very professional. Came in, identified the problem, provided a quote and got straight to work. Would definitely recommend.

Clogged bathroom sink!!

The initial service was exceptional. Jose and his crew came in, opened the walls, and replaced the plumbing in two days. The inspections took a month to get done, but that was due to the city’s schedule. The price was pretty high, but the work was done quickly and in a professional manner.

Ivan did a very great job. Had some amazing customer service and job was done professionally.

Excellent communication. Service quick and easy. Price was great too. They charge fairly and the work was quality. Highly recommend.

Great job

We had really bad shower pressure and he replaced the shower head and addressed the issue. Also he unclogged our sink and now it works really well. He took the time to explain what was going on and how to prevent from it happening again. Our sewage was baking up he was up front and clear on what was the issue how it needed to be handled and what it would cost to fix it no unexpected totals at the end. He was clean, professional and very knowledgeable of what was going on and what would work. Everything turned out great! We are very satisfied with the job that was completed. I would request him to come back if I needed a plumber again. I recommend him to all my family and friends.

Open the kitchen sink

Very profesional and honest company. If you have plumbing issues or services needed, this is the company to call.

Gustavo is great! Timely response and great communication! Will definitely use this service again

Worst service I ever had. Tech guy never showed up and the lazy peasant said he had so call emergency and they never called me to tell me. DONT USE . USE ANY OTHER SERVICE.

Refrigerator water line sprung a leak Saturday night causing water all over kitchen floor. Tried to turn the valve to turn off water and valve broke off. Called Rooter Hero (RH) and because it was so late, suppliers were closed, so had to come out Sunday morning. Had to turn off water to the house overnight but that was ok. Repair was made Sunday morning by Jonathan, great technician, however water to the refrigerator and ice cube maker wasn't working. Called RH again and sent out new technicians Monday and Ivan was able to get everything working. Despite having to come out 2x, RH was very courteous, professional and capable, A great job was done by both technicians and couldn't be happier. We have a few more plumbing issues that need to be taken care of and we won't hesitate to call RH again! Thanks guys for all your support and help!

Jim was prompt, polite, considerate of my home and property. Jim listened to my concerns and then addressed the problem. A sewer line was clogged and he was able to clear the clog and all is working and draining now as should. Jim was knowledgeable, experienced and said he would followup with his findings to avoid furure clogs.

Gerry arrived quickly. He explained the problem and our options clearly. Very professional. We will call on this business again! A+

Outstanding job! Technician, Albert, went above and beyond.

Ivan and Marcos are very professional 👍🏼

On time,professional,very pleasant.

Ivan was great..he did a great job and did it quickly I will definitely call him if I need a plumber again

Ivan y Marcos on técnicos bien responsables. Puntuales y Bien respetuosos. Dejaron el trabajo bien echo y bien limpios. Muchas gracias

Within an hour of placing a call jerry came over and fixed my drain. Extremely professional and courteous.

Excellent service

David did an excellent job replacing our faucet and garbage disposal, and he was incredibly professional. I would definitely recommend him and will likely go to him for future projects.

Jim got the job done and was very knowledgable and friendly