Best Sewage Ejector Pump Repair in Indianapolis IN

No complaints here. I was so scared we were going to have a bigger problem than we did. It was actually something very simple, for a professional, not simple for me by any means. Very easy to schedule and flexible. Thanks Derek and the pristine team for going above and beyond professionalism and customer service with no nonsense!

I picked Bob the Plumber based on these reviews and my experience was nothing like the others. I was way over charged, but wanted to be done with it. The only good part was Bob lost out on a big profit as he had to come back. He didn’t even fix it right. I have sense learned he brags about overcharging elder and women.

Very fast response. Issue was fixed in a timely and precessional manner. Highly recommend.

I have used them for three separate jobs in one location. They do good work, always professional, timely and cost efficient.

Very friendly, helpful, and informative..
I called these guys out to get a quote on some plumbing work but then, the night before they showed up, my sump pump died!

So, I was pleasantly surprised when they were able to replace my sump pump, clear my slow drains, replace a couple of shutoff valves, and locate our septic tank when all I was expecting was a quote for some work!

They showed up on time, were very polite, showed me why my tub was draining so slow, and explained some possible solutions.

They also went through all my options for doing the plumbing work I was considering and referred me to a bathroom remodeling professional that could help me too.

What started out as a positive experience ended up being not so great.

I had a Steve lined up to come today (3/4/19). I felt very comfortable with him and his reviews. I took a half day off of work and was home by 11:45 at the latest. Steve called and texted at 12:04 to say his plumber was on his way and was home? I didn't hear his phone call or text, either because I walked outside to the mailbox at one point or just didn't hear it when I was mopping the floor. I called Steve around thirty minutes after his initial phone call and he curtly told me he sent his worker (his son) to another location. Note: I was home. He said he would send his son out between 12:30 and 1:30, after he finished up with his previous job. He never said he would call ahead of time. I had just texted him pictures of the water damage the previous night (3/3/19) so, obviously, I was going to be home.

There was no excuse for what he did. His reasoning was they always call ahead of time because customers change their minds. That was NEVER mentioned to me.

I was very clear that he was the plumber I wanted to use, and that I was taking a half day off. Obviously, I planned to be home if I texted him on Sunday night at 7:00, showing him pictures of the water damage in my home.

I would never treat a customer like this, and as a result, I would never recommend him to anyone.

As unprofessional as possible. Wouldnt even give the diagnosis to the homeowner. STEER CLEAR OF PETREE.

We have been using this company for 5 years. Brandon put in a nice new water heater for us and had to move a gas pipe in order to do that which he knew exactly what to do. That was 5 years ago. Since then we have used this company for other repairs. Outside water spicket broke that was repaired. Our toilet seal broke and he not only fixed it but told us how to clean the mold under the house that developed from all the water leaking. He advised us on how to clean and dry the wet areas. He also advised us what to do when an appliance shorted out and how that needed dealt with. This is an amazing plumbing company and we trust them which is so important these days. Thank you BnC for all the work you have done in our home. Marshes