Best Repair And Upgrades in Indianapolis IN

Very polite. Very nice. Easy to work with!

Cathy was able to quickly obtain replacement cartridge for a 12 year old Hans-Grohe shower control for our master bathroom. Doug did a great job on the installation in a professional and timely fashion

FOLLOW-UP: So this morning I do a load of laundry and again, both toilets gurgle and both tubs fill up with a foul smelling water. I call to report it appears the drain issue was not fixed on Thursday, then I get told to have someone out today it would cost me $47 for an emergency trip. Why should I have to pay more for something that I already paid to be fixed? I already paid $93 to clear my drain AND an additional $235 because they had to access the drain from my toilet so i had to pay to have it removed and then reset. So now, i have to wait and take off work...again. Oh and I was told I could be charged more when the tech gets out here even though I paid for a drain to be cleared that actually wasn't cleared. Wow...Will update...

This company remains true to their mission, “We make it right”.
Their entire staff from the front office and each individual technician that has ever performed any maintenance or service over the years has gone above and beyond expectation. All friendly, professional and take time to explain the tasks performed and offer helpful suggestions as well!
We have recommended Armor Air to so many friends and family and will continue to do so with good conscience.

Where do I start? We scheduled Winters to come out for what we thought was an estimate to get water to our bathroom.

Our water softener blew and sent resin throughout the house, thereby blocking our entire water supply. No water to anywhere in the house. We panicked, called the only plumber we have dealt with previously, they came out and installed a new softener, managed to get most of our water flow restored, but couldn’t get it to the second bathroom shower and toilet.

Plumber #1 initially gave us an estimate of $2800 to tear out the wall and install new incoming water pipes; let me say that again:$2800! Plumber #2 came by and gave us an estimate of $1500ish and plumber #3 had an estimate of $1700ish.

We then recontacted Plumber #1, who installed the new softener and told them we wanted them to send someone else out to review their quote of $2800 and to see if there were ANY alternatives to opening up the entire wall; their second guy came out, still couldn’t restore water flow to that bathroom, but did say the first guy was way off on his estimate and revised it to $1400ish.

Winters plumbing was scheduled to come out this afternoon and showed up within the agreed upon timeframe. He tried to restore water flow, couldn’t and said only thing to do was open the wall. Gave us an estimate, which was roughly 1/3 of the other estimates. When I asked him when they could come back to do it, he said “I can do it now”. Whut?

He cut as little of the drywall as possible, determined where the resin was clogging the water line, cut it out and replaced what needed replacing. The final invoice: $518, full repair in about two and one half hours-we spent more time than that talking to estimators for Plumbers 1-3!

The plumber who came out was Donny Stephens; he was professional and knowledgeable. He even apologized for not being able to mop up all the drywall dust! I can’t say enough about how good he was. We will definitely use Winters for any future plumbing needs and I will be recommending them to everyone I know. I was so amazed to find a plumbing company that prices fairly and does just what needs to be done without adding extras.

Warning: our softener was about 15 years old and we didn’t know about this resin thing. We will be replacing our softeners much sooner in the future-this could have been much more expensive for us!

Thanks to Donny and Winters Plumbing! Highly recommend!