Best Flood Prevention in Indianapolis IN

My basement floor drain became clogged. I spent hours attempting to snake the drain myself however I was unable to clear the clog. The technician showed up and was able to clear our drain within an hour. He was polite and professional.

The company was very responsive and fixed the problem. However, no estimate or even explanation of the problem was provided prior to the work being performed. The result was getting slapped with a $230 bill for something that was covered under warranty. When I called to office to discuss, a manager agreed this was not how they do business and would work with me. Never heard back from them after that.

The Roto-Rooter Team responded quickly to our emergency plumbing needs and had the problem fixed within a few short hours, and I was very gratefull for their quick response and they were all very knowledgable and friendly and courteous.

Xena did a fantastic job, communicated different options and scenarios and was so patient and kind. He is a great asset to your company!