Best Flood Prevention in Indianapolis IN

I made an appointment on a Thursday evening for a window from 6-8. I even left work an hour early to make sure I got home in time. At 6:30 I received a call telling me that they needed to move my appointment to the next morning between 8-10, because the technician scheduled to come to my house had left for the day. Now I know some times things come up, but let me say this is the 3rd time this sort of thing has happened with this company. I expressed how unhappy I was since I left work early and that moving the appointment to the next day would require me to miss even more work. I said I wanted to speak to a manager, since this was the and was told someone would call in the next 2 hours. That call never came. The next morning the dispatcher called around 7:30 and said someone would be at my house in 45 minutes. Again I asked for a manager to call and was told someone would call in the next 2 hours. I did get a call about 3 hours later, but I was talking with the technician, so I missed the call. I called back immediately and was told the manager was no longer available and that they would call me back within 2 hours. That call never came. If you don’t mind having to reschedule EVERY TIME you make an appointment and not getting a response from a manager when you have an issue, then go ahead and use this company. Otherwise you’re better off calling someone else.

This was more important than his customers.I'll never recommend this company again

Xena did perfect job. He was very professional, polite, friendly.
Very happy with his work.

Vincent was very nice and professional! He was great w my dog and 2 year old. We will definitely be giving him a call for our future plumbing needs.