Best in Honolulu HI
I've used Security Plumbing in past - from the time I was living in my condo. I've always been able to get an appointment within a day or two and was satisfied with their repairs and prices.
However, I've had to call them twice in the last five months or so and I haven't been pleased. The first time was to repair the drain in the shower. They had to look for the proper stopper because the tub was not a common design. I called the contractor who remodeled my house and they referred me to the website of the manufacturer of the stopper. I sent the correct email to Security Plumbing. A week went by, then a month, a month and a half, and nothing. I finally ordered the part myself and told Security Plumbing I got the stopper so please send someone to replace it. They sent someone over and it was done fairly quickly.
On a recent occasion, I wanted grab bars placed in the shower. They sent someone to take measurements so they could order the grab bars. I waited about 5 weeks without hearing back from them so I called them back. I was told that they were hesitant to send someone because they weren't sure what kind of studs were used. And there was an issue if their stud finder could find where the studs were placed since there's an enclosure. I called the contractor and was told that the studs were wood, not metal (it seems metal is more common nowadays). I told Security Plumbing. They were able to find a plumber on stuff who was confident that he find the studs and drill through the enclosure without damaging anything. An appointment was made and the gentleman came down. He was able to find the studs (they were placed the standard 16 inches apart) and suggested ways he could drill the holes to attach the grab bars. He would send me an estimate and if I agreed, they could make an appointment.
After waiting five weeks, I called again. A woman answered and said the supervisor would call me make in a couple of minutes. I had to call back later and said they would call back in a few minutes. I waited two more days and called again. I finally talked to the gentleman and was told that he would call me in a couple of minutes before he leaves for the day. It's been about a week and no call.
I should have learned me lesson the first time. I'll look for another plumber. The only reason I am giving Security Plumbing three stars is because of the excellent work they've done before. I worked with Brandon, the owner, about six or seven years ago and he was great. Can't say the same thing for some of his employees.
However, I've had to call them twice in the last five months or so and I haven't been pleased. The first time was to repair the drain in the shower. They had to look for the proper stopper because the tub was not a common design. I called the contractor who remodeled my house and they referred me to the website of the manufacturer of the stopper. I sent the correct email to Security Plumbing. A week went by, then a month, a month and a half, and nothing. I finally ordered the part myself and told Security Plumbing I got the stopper so please send someone to replace it. They sent someone over and it was done fairly quickly.
On a recent occasion, I wanted grab bars placed in the shower. They sent someone to take measurements so they could order the grab bars. I waited about 5 weeks without hearing back from them so I called them back. I was told that they were hesitant to send someone because they weren't sure what kind of studs were used. And there was an issue if their stud finder could find where the studs were placed since there's an enclosure. I called the contractor and was told that the studs were wood, not metal (it seems metal is more common nowadays). I told Security Plumbing. They were able to find a plumber on stuff who was confident that he find the studs and drill through the enclosure without damaging anything. An appointment was made and the gentleman came down. He was able to find the studs (they were placed the standard 16 inches apart) and suggested ways he could drill the holes to attach the grab bars. He would send me an estimate and if I agreed, they could make an appointment.
After waiting five weeks, I called again. A woman answered and said the supervisor would call me make in a couple of minutes. I had to call back later and said they would call back in a few minutes. I waited two more days and called again. I finally talked to the gentleman and was told that he would call me in a couple of minutes before he leaves for the day. It's been about a week and no call.
I should have learned me lesson the first time. I'll look for another plumber. The only reason I am giving Security Plumbing three stars is because of the excellent work they've done before. I worked with Brandon, the owner, about six or seven years ago and he was great. Can't say the same thing for some of his employees.
514 Cummins St, Honolulu, HI 96814
I highly recommend Three 60 Plumbing & Remodeling! I am an off-island client who needed a LOT of work done on an apartment to get it to the point where I could sell it. I reached out to a number of contractors for quotes and spent a lot of time with some going back and forth in text, emails, and calls. It was a big waste of time with all of them except for Three 60 Plumbing & Remodeling.
Three 60 was efficient, good communicators, and gave me lots of great advice. Their estimates were thorough, detailed, and easy to understand. I felt that I could trust them to do the job I needed without me being there. They worked with me to narrow down the essentials of what needed to be done to get the apartment sale-ready and synch it with what I could afford. Their work was beyond what I was expecting. From drywalling, to electrical, plumbing, painting and cleaning, the entire apartment their work was excellent. The only things new in the bathroom are the drywall, paint, toilet, mirror, light switch and light fixture, but the whole bathroom looks new and even the terribly stained shower tiles – which I was afraid would have to be replaced – looked like new after their in-depth cleaning and refinishing (see before and after bathroom photos.) I highly recommend Three 60 Plumbing and Remodeling.
Three 60 was efficient, good communicators, and gave me lots of great advice. Their estimates were thorough, detailed, and easy to understand. I felt that I could trust them to do the job I needed without me being there. They worked with me to narrow down the essentials of what needed to be done to get the apartment sale-ready and synch it with what I could afford. Their work was beyond what I was expecting. From drywalling, to electrical, plumbing, painting and cleaning, the entire apartment their work was excellent. The only things new in the bathroom are the drywall, paint, toilet, mirror, light switch and light fixture, but the whole bathroom looks new and even the terribly stained shower tiles – which I was afraid would have to be replaced – looked like new after their in-depth cleaning and refinishing (see before and after bathroom photos.) I highly recommend Three 60 Plumbing and Remodeling.
Honolulu, HI
Darian corpuz is knowledgeable professional and has great communication!!!! Mahalo
1820 Colburn St, Honolulu, HI 96819
If you need a reliable plumbing organization, these are the people to choose. Such amazing work, always on time, friendly, and most of all, neat.
1714 Kahai St, Honolulu, HI 96819
Every time we call Performance Plumbing we get good service. We have called them for several different things over the years. They have repaired/replaced a portion of damaged water line for us when we accidentally nailed in some exterior wood-trim and caused a leak. They have repaired the pipes under the sink at our parents' house. They have repaired and replaced a leaky connection to a washing machine for us. And, most recently they replaced an old outdoor laundry sink and updated the plumbing and hardware attached to it.
Each time we call them, they always have good customer service, and are able to schedule us and complete the job in good time. They are punctual, professional, and they clean up after the job is done!! Happy with this company time and time again.
Each time we call them, they always have good customer service, and are able to schedule us and complete the job in good time. They are punctual, professional, and they clean up after the job is done!! Happy with this company time and time again.
95-1 Wikao St, Mililani, HI 96789
Ryan’s was very professional and friendly. He went beyond his needs to take of the.issue. I would highly recommend your company to my friends.
Honolulu, HI
Needed to find someone who could help with a plumbing emergency and this expert plumber was responsive, professional, and super safety conscious! He quickly diagnosed the problem with our leaking toilet and was able to obtain the parts and get it fixed within a few hours. Great work.
637 Hwy 2300, Southport, FL 32409
came by on time change the wax ring on toilet was done in an hour.
1503 Kaleilani Pl, Pearl City, HI 96782
Great mechanical contracting company. Staff is highly trained and do awesome work. Always get the job done on time & with a smile. No job is too large or small for this team of great employees.
2146 Puuhale Pl D, Honolulu, HI 96819