Allen's Plumbing Inc

Start off by saying Josh the tech was great and professional. But if you go with them keep an eye on time (charged for picking up parts) and the price of the parts(scanned the bar code on the box).

Tim was out and replaced broken bathroom faucet, hand held shower faucet and kitchen faucet- did an excellent job- cleaned up after the job was done and made sure there were no leaks- this company should be very proud of him. Allen's plumbing is the top one listed for our condo association, and I can see why- I have used them for many years and will continue to do so.

Had kind of an emergency situation with a running toilet and so i called like 10 different plumbers and since it was a Sunday this was one out of ten that actually answered. So i gave the lady on the phone all of my information and she was really nice and said that she would have one of their plumbers give me a call right away, but i never got a call back from them.

Came quick to fix underground plumbing. Would have been a disaster without Allens Plumbing!

I can't tell by the quality of the work because I'm not a handy person but I think they're extremely pricey. I should had asked for a quote instead of trusting them to do what necessary. They'll take their time so a 30-minute job will turn into 2-hour job. Didn't say you weren't warned.

Ran into an issue where our tub faucet pipe was broken. I was thinking it was going to be at least a $500+ fix. Guy showed up and removed the pipe and replaced it, AND swapped out some washers in the hot/cold handles in the other bathroom as well. Ended up being much cheaper than I expected and now I went from 1/2 a functioning tub and shower to 2 functioning shower tubs.

Trash service, had to call twice for the same problem, $850 water bill, after they left $500 water bill. so of course they had to come back out, then i had to tell the plumber where to look for the leak. He does fix it, and now the water bill was $180, normal. They wanted to charge a service fee ($60) for for the second time, even though they should have fixed it and didn't do their full diligence the first time. They think I'm dumb and I'm to believe after they left, miraculously I sprung a second leak, really.
When I refused they attempted to put a lien on my property because of it. They are a scam, call someone else. Owner Allen was rude, any real businessman can converse and listen without interrupting the customer.

Should have read the reviews before calling, this seems to be a pattern.

Quick appt. Professional, pleasant. Reasonable. I would recommend.

An honest businessman will meet personally with a complaining customer just to see if his crew did the job correctly and billed the customer fairly. That doesn't happen at Allen's Plumbing! Allen doesn't care about customers if you don't pay they threaten and file liens. Never once in the five or so months I asked to meet with Allen to show him pictures of what I was left with after his guy sat around for two hours in a three foot by four foot 1/2 bath (on overtime rates) to announce he couldn't tie the old pipe to the new pipe due to wear. An honest man would have examined the pipe that was fully exposed and say I can't do your repair not two hours later. I had to not only pay their bogus bill but argue frequently with his rip off staff to tell them the work was never done and offered pictures to prove it. I had to pay the recording fee for the lien and then also pay the recording fee to get the lien released!! Stay far away from these rip off artists do yourself a big favor.

This guy is trying to scam people. Never hired him to do work for us - but put a mechanics lien on our property - found others he did the same

Allen's quickly addressed my issue and provided great service. PunctuaI and very professional, would recommend them.

the most horrible service ever, the owner would not go with agreements he already made, wouldn't talk to you about your plumbing problems ....he would be blackmailing while being very rude. Don't go with them. Changing a flap - 140$ (not that I wasn't able do it myself, since I was on business trip and had a guest in the house who was not able to do it). I don't know what happened to the business owner....got crazy?

I couldn't find a plumbing company to find my flow restriction in a recently purchased condo. The water heater had been replaced in 2022. In the 1st floor laundry and bathroom, we had a cold water flow restriction. Having a great past relationship with Allen's as a young company, I called and ended up taking with Allen. After discussion I asked Allen if they would come to Tampa and take a shot. The following morning, after checking all obvious things, Allen came over. The next thing they were blowing out a segment of pipe. All of a sudden, this big blue marble like object rolls out and into the street. Allen recognized this as a part used in the Mor Flo water heater, which had been replaced in 2022. They put the system back together and the flow in laundry and bathroom is perfect. We are so grateful to Allen's Plumbing. Stan, Peggy & Jonathon Wurm

Phenomenal knowledge coupled with integrity filled family owned business...highly recommended.

High praise for Allen's Plumbing. The estimator and the installer both did a great job on my new hot water heater. I will definitely call on their services again if needed.

I gave a 5 star rating for Allen's Plumbing, a great plumber. They responded quickly and immediately fixed my emergency leak. Also very reasonable.

Great plumber, will call again if there are any issues. On time and did the work for our company very well. Thank everyone for their hard work!! A+

showed up on time and fixed the water leak quickly.

I needed a hose replaced on hot water heater....on call person, Jeremy stated would cost about $250-300, after I described problem on phone. Jeremy seemed to know what he was doing...but when finished...presented me a bill for $342.50...I told him that was not the estimate.
I gave him my credit card and only authorized to him both verbally and on the invoice. to just run the card for $300 and to pls have them call me in the AM and possibly bill me for the balance of $42.50. Well long story short...they ran the card for the full amount of $342.50, Incidentally, Jeremy asked for the three digits on the back of the card and I refused to give it to him.

I am happy with the work....and Jeremy was pleasant...but not happy that they disregarded my request to only run for $300.00

I do not feel that was professional....also, he refused to give me any discount for finding on the internet/or for being a senior.

As it was, I was in OVERTIME and paid handsomely for a minor repair...but had no water so I was willing to pay up to $300....I believe the tech should have informed me it could be more, when he arrived and assessed the repair in person.

UPDATE: Allen had the decency to call me today...and offered to cancel the charge and re-run for $300 this month and $42.50 next month...but I told him not to....because my company holds the money out for 10 days. I really appreciated that he said it was a mistake....he went out of his way to review my case and discovered that the hose that had been installed was not only not up to code, but rather dangerous and that I could have been electrocuted, when the water poured over and I was standing in a puddle....He offered to help me by suggesting a website Pinellas County Construction Licensing Board and recommended I file a complaint against the person who had installed the water heater about 6 mos or so ago.
His advice was expert and I believe worth the extra $42.00 dollars.

So I am changing my rating.

Want to give big thanks to Tim at Allen’s Plumbing. After a long day of redoing my landscaping, I pulled the hose too hard and litterally broke the hose spigot right off at the wall leaving only about a half inch sticking out. I was able get the water turned off at the main line but now had no water. Given that it was already getting dark, I just didn’t want to head to Home Depot in an attempt to fix it myself which probably wouldn’t have went well. I begrudgingly looked up 24hr plumbers and gave Allen’s Plunbing a call. Tim was out to my townhome in 30 min and after a bit of effort, had the old pipe removed, and a new spigot on. The $200 bill seemed reasonable considering Tim got out and fixed things so quick on a Saturday night. To get our water turned back and having our Saturday night not ruined by sitting outside with the mosquitoes trying to fix it myself was well worth the bill. Allen’s will be my “go to” for any plumbing needs going forward.

We would have a hard time finding a better plumber in the area. Allen's plumbing did our kitchen remodel a few years ago. More recently, they did our bathroom renovation which included the moving of a shower. Even with the hiccup during the project, they reallocated resources to return and perform the job properly. They have also been responsive. We had a leak in the main waterline to our house and they came right out to fix it. Their plumbers are profession, polite and respectful. We would call them again for help.

COMPLETE CON ARTIST!!! CLAIM OF LIEN!! This company is absolutely discusting and they will without a doubt, lie to you upfront about cost and then charge you out the wazooo. Then they are easy to say okay refusal to pay and then without notice you receive a CLAIM OF LIEN on your property. I have no idea how this company is still in business; its extremely disheartening that people opperate like this. EVERYONE please please file a complaint with the BBB, so that we can let other consumers know to not use ALLENS PLUMBING!!! They are SCAM ARTIST!!!

We had a pipe burst and water was spraying all over the back of my house with no way to stop it. As things like this usually occur, it happened at 6:00pm so we had to go through the calling service.
The lady with the calling service was very helpful and empathetic and got someone to our house within 20 minutes. Tim was the plumber who came to our house. I could tell he had just worked a whole day, but I have to say that Tim was professional and got our problem solved within an hour.
Tim was pleasant, calm and thorough. He answered all of my questions and the work he did was outstanding. We have been Allen's customers for over 30 years and I can't imagine going anywhere else. Thank you Allen's for helping us in our hour of need and saving us from a real disaster.
I enthusiastically endorse Allen's for all of your plumbing needs.

M. Hampton
St Pete

Allen's Plumbing, Inc. dispatched Steve to repair a leak on an outdoor galvanized water main with dresser couplings in the front of my house and replaced two hose bibs in the back yard. Not only was Steve very professional and very quick in his work, he is also a great person that you would want to call as a friend in the way he treated me. Allen's Plumbing, Inc. is not at the top of my list for plumbers... Allen's Plumbing, Inc. is the ONLY plumbing company on my list from this day forward. The price was very reasonable for the work performed and I very happy with the work performed.

I unfortunately can not rate their quality of work because I never got any. I called about a flooded bathroom and was told someone would call me back. 1/2 hour later I called to see what the approximate wait time was and was told the message was sent and they are probably on a job....that was fine also, I'm pretty understanding. Around 2 hours later, still nothing ! Now THAT I have no understanding for! I called and canceled the no show service. The person I spoke to was very nice and apologetic though. They say everything happens for a reason. Emergency is fixed and I was extremely pleased and reasonably charged. This for sure was not the way to handle a customer. One simple phone call is all it would of took.

Allen's

I have never had an issue with Allen's plumbing. They always show during the given appointment timeframe and do quality work. My family and I have been using them for years.

This place is a great find in N.E. St Pete. I needed some parts for a plumbing project and they helped me get everything I needed. No need to drive all the way to 22nd Ave for the big box store. They had everything in stock at reasonable prices. Glad to know that I can buy local.

I have had multiple properties and projects done. Always prompt, professional, and fairly priced.

Very pleased with service provided by Jamin and Allen's Plumbing. Did a great job for us. Would absolutely use again.

Got banned from our community for poor quality work, over-priced work, and for trying to charge for things they broke. It is like they did such horrible work so that you would keep calling them to keep fixing their bad work.

After years and years working with them I guess I need to find someone who does set a competitive rate for their job and not try to get rid of old loyal customers. To charge for a bathroom facet replacement over $1100 I guess it is worth to do so.
Cleanup after finishing was questionable as well..

I have been an Allen's Plumbing, Inc. Customer for many years. The service this Wednesday was exceptional as always. They squeezed me into Steve schedule and he treated me wonderfully. He found the problem, showed me options and sent me an estimate. Thank you guys.

Not Customer Service friendly

Competitively priced. Arrived quickly. Great people. Highly recommended to anyone looking for quality plumbing.

I'd leave no stars if I could. Worst customer service from the owner in my life. Called them to come out, after recommendations from my HOA. Should have checked the reviews first, I certainly would have NOT called Allen's Plumbing. My story begins with a clogged up toilet, which was occasionally working and then sometimes it would not. On a call to Allen's plumbing I was told that a technician would go out and investigate and that they would call me with the results. I was further told if they found nothing that they would check with the HOA to see if others in building were having problems as well. I said I understand the process and would be waiting to hear from them. About two weeks later a get a bill for $146.00 for snaking the toilet, flushing it several times, and reportedly there was nothing found. I was not there when all of this was done, the tenant told me that the tech stayed about 20 minutes and they did not remove the toilet to check for obstructions as well. I would have expected that for almost $150.00 the toilet would have been removed, then snaked the line etc.

I went by to talk to the owner (Allen) about this and that I would be willing to pay a service charge but paying for the snaking of the toilet I would not. I feel the snaking was not effective, because a few days after they performed this service the toilet stopped up again. Which at this time, I got in my car and drove from Tennessee to St Petersburg to fix this issue. Went to Home Depo, rented a snake and got a new wax seal. Removed the toilet, inspected the toilet, snaked the line, put everything back and have not had a problem since. So, I just wanted an answer and to discuss this bill with Allen.

Well Mr Allen totally ignored me by staying outside blowing his parking lot off and chatting with his employees while I waited. He knew I was there and even told me he was coming inside. Well after waiting for 20 minutes total, I left. I guess that was his plan to ignore me and it worked. It worked so well, thanks. This was and has been the worst customer service from a company owner I have ever had. I have spent over 20 years in the military, having dealt with hundreds of companies and business owners and all of these dealings have not been great, but people are always respectful and willing to listen, talk, and work to resolve a customer issue. I am going to make it point to inform my HOA, the BBB, and all of social media about this company and their business practices and the way I was disrespected.

If he was not going to cut anything off the bill, just be a man and come and talk to me about it. Such a cowardly act! NOT RECOMMENDED

Terrible customer service. $300.00 charge, nothing accomplished. Charges for gloves, minutes, and anything else they can tack on.
My son had Sunday service that cost much less, from another plumbing service that actually accomplished the job.
I called another plumber....same service...no charge because not fixed. Allens rips people off.

Absolutely amazing! Would recommend to family and friends! Thank you for the prompt, professional service! Life can go back to normal yay!

Allen's Plumbing is an excellent plumbing contractor. I contacted them after hours and they had a crew out first thing the next morning and found what was wrong right away. I received a phone call from Jamin, and he let me know exactly what was wrong, what they were going to do to fix it and had it fixed in a timely manner. Outstanding customer service from the techs, from the nice lady that answered the phone all the way up to Jamin. I'd highly recommend this company for any and all plumbing needs.

Steve came out and installed my water softner in my home. It was not the easiest pvc pipe job like a new home, or else I would have done it myself. This was and older home. Steve came out on time and did an amazing job for my home! I will recommend Allen's plumbing to future friends and family!

Great experience with Allen's Plumbing. Steve came out the same day I called and was able to find and fix the problems with my shower and tub. Able to take my first hot bath in this tub ever! Thanks to Steve for his superior plumbing detective work

I had a small hole in a copper hot water line located under the floor. I called and they immediately came out, very nice and helpful on the phone. They were very prompt and quick in getting here even though it was after hours. I already had the leak located, toilet off and accessible. The plumber did have to chip away some more concrete, it is a tight space. I was able to repair pipes in that same area a few moths ago, the plumber informed me that they would have to jack hammer a large area of the floor to repair the pipe correctly. Obviously I did not want this on overtime pay ,nor did I agree. He then proceeded to temporarily fix the tiny leak with rubber and a clamp. It still leaked slightly. So, I just paid $300 for a .50 cent part and still not fixed. Absolutely insane! A piece of rubber and a clamp for $300! Rip off!

Kip and Hal came out to clean out a stopped up drain. The company charges you an hourly rate for each person and all Hal did was tell me about all kinds of useless things that had nothing to do with the clogged drain. Next time I will be calling another company so I don't have to pay double in labor for 1 guy actually working. At 1 point I literally had to tell Hal, you can't say that kind of stuff in a customer's home.

Bad , left work not complete. Plumper left bathtub pluck up, all he said was is going to be expensive. Over chargef, Got different plumbing company same day and work was completed within 15 min.

SCAM .....ATTENTION this plumbing company had filed 22 lien again customers that they didn't do or did half job for due to their Scam owner Allen knows the legal system to ripped you up and filed a liagain your property I hired this plumbing company to do some work in my business they installed half job water heater that I provide to them and they didn't finish the whole job that was to installed a 3 compartment sink a restroom sink,water heater and a grease trap they didn't pull permits with the city they only put a few pluming for the water heater and I give them my grease trap to installed they left the grease trap outside the building and my brand new grease trap was stolen when I came back the next day was gone I told them that they were responsible for the grease trap and they told me that they were not responsible for it and that I need it to purchase a new one I told them that I will not continue the job with them that they can stop the job next I hear a call from the owner Allen that I need it to pay for what was already done I told him what do you think you did and he told me that he estimated my cost to $1300 I told him you didn't performance $1,300 worth of work he told me if I didn't pay him that he will put lien again the building few months later I receive an invoice with the amount he charge fabricated with a fake signature I told him that wasn't my signature anyways this people end up putting a lien again the owner of the building causing my landlord to pay for the lien and now he passing the cost to me for something they didn't finish I filed a complaint with the department of business and regulation and with the department of construction association I will also take them to court they had 22 liens and many other complain agains them please don't do business with this people they will ripped you off and they will fabricate invoices and you will end up with a lien agains your property research them

Thank you for your fast service.

Overall pleasant experience. Would recommend, tell em Joe sent you.

My bathroom sink had a mutant clog. Called Allen's & made an appointment for Wednesday. They called & let me know when their plumber was on the way. Tim arrived about 15 minutes later. He went right to work & did a thorough job. Very pleased. I've used Allen's several times & have always been happy with their work. The lady who answers the phone was also very nice. 👍👍👍👍

I had a brand new faucet installed and a change of the pipe under sink. I am so angry!!!!!!!! The time for the installation was 2 3/4 hours, which was ridiculous.. My bill came to $541.98 and I find that absolute thievery. I would NEVER use this greedy company again Even a fuel charge of $20.00 after a service charge to come out of $75.00 . Disgusting !!!!

$135 for 30 minutes weekday service call plus not able to correct issues. Second and last time using this company.

There customer service, or whomever the lady was that answer the phone is very very rude. I called to request a gas piping installation as a contractor. I was placed on hold, then another lady picked up the phone and yelled, WE DONT DEAL WITH CONTRACTORS! Then she hanged up the phone abruptly while I was still on the line.

Over the top service
When no one else has the solution
They do

They came out to my condo and did a job for me adding a faucet for a dryer. The job was okay, but they charged for the time he was out in the truck putting things away and writing the bill, so I felt I was over charged at almost $400!. I let that go but then the next day when the washer was installed the hot water line was leaking and it wasn't before. I think it was just an old line and it got jousled around too much during the installation of the new line. I asked if they would come back to fix the leak without a service fee. I'm willing to pay for the work and parts, of course. She said only if it had to do with his work. Well, we know how that will go. So I will use another company.

I have used Allen's Plumbing 4 times in the past 10 years, and they are without a doubt awesome at what they do!! I have used them to replace my garbage disposal twice, fix my broken flange for the toilet, and most recently, to replace my water heater. They gave me great service, were on time, and gave me honest pricing, which is rare to find. No flat rate, they only charged me for the time it took to do the work (and parts of course) and they are quick and efficient!! If you ever need plumbing service, I would recommend them for sure!!

Very unprofessional, I would not recommend to anyone.

Never showed up I think they suck

Great customer service

These guys were so helpful to me! After a full day of moving I inadvertently snagged an old hose on a pressure relief valve that I didn't even know existed, sending water shooting up about 20 feet into the air under high pressure. I had to turn the water off to my home overnight. First thing the next morning I called Allen's Plumbing for help. They didn't have an opening until 2pm. I booked it and asked if I could be put on a waiting list in case there was a cancellation in their schedule. About 30 minutes later they called me to tell me about a cancellation and they were able to send someone out immediately. Andrew arrived to my home and knew exactly what was required to repair the broken valve. He mentioned the initial design of this pressure relief valve was poor because of exactly what happened to me; the design was highly prone to snag and breakage. Andrew was so great. He made the repair, and then went above and beyond to strap the new valve to the exterior wall to decrease the risk of future snagging and breakage. And he was very conscientious of the time frame, keeping his time at exactly one hour so that I would not be charged another quarter hour for just a few extra minutes of time. It was a pricey repair, but certainly not one I would have even attempted on my own. I found Allen's Plumbing to be extremely accommodating when I was in urgent need of restoring water flow to my home. Now I know who to call if I ever have an emergency!

Did some work at my dads very pleased and professionally taken care of.

They did Quality work and when an issue came up 6 years later with the building permit they solved it. Great People!

Have worked with Jamin and his crew on multiple projects both personal and through my family's roofing business. Crew members have always been curtious, knowledgeable and on time. Jamin is a no B.S. guy who tells you how it is and knows his trade well. In a day and age where it is hard to find a reliable contractor period, I know I don't have to worry about that with my plumbing needs. Highly recommend these guys!

A couple of hours after they left, the sewer was backing up again. Exactly the same like before, when I called them they told me there is no warranty. They rip me off $690. Please don't use Allen's Plumbing.

Very slow to even get a quote for cost of works, I've been waiting for over 4 weeks, phoned back multiple times to be told it'll be with me next week.

Disgusting customer service and for that it is your loss I chose another company and final bill is paid in full $1499.00 BYE!!!!!!

I cannot thank Allen’s Plumbing enough! HONEST, HELPFUL, KNOWLEDGEABLE, COURTEOUS.
I had been told by the contractor’s plumber that I would have to tear out my shower and remodel my new bathroom to repair an unknown leak issue.
Turns out it wasn’t in the wall or because of a faulty drain, your man said it was just a matter of caulking. Dry the area with a fan for a week and caulk with waterproof material should do it.
He was so RIGHT! My problem is solved.
Thank you again and again.
Kay Peterson
St. Petersburg

Super happy we found you! Professional and quick

When recommending Allen's Plumbing to a friend, I came across these negative reviews. I can only speak for the the two times I have done business with them. The first time was when I had just bought a townhome which had been vacant for about 6 months. The water had a rotten egg odor and I called Allen's Plumbing, explained the problem and asked them to come replace the hot water heater. I was told I should drain the hot water heater first to see if that helped. It did help and I appreciated not being taken advantage of because they could have just replaced it and I would not have known the difference. The second time I had them come to my home to unstop a shower drain. They pulled out a hunk of concrete that have been in thee drain since the townhome was built six years ago. I'm sure others must have tried before to unstop the drain before we bought the place but Allen's got the job done. I would highly recommend them and will continue to use them for all my plumbing problems. Hope you do too.

Showed up on time, fair quote, good work. No issues with the toilet, shower, or sink in the bathroom I had them redo for me.

The only reason I am giving Allen's one star is because zero is not an option. They gave us an estimate of $1,200-1,400 for our job. After $1,300 was paid, they sent additional bills for $2,800 more, and when we refused to pay they put a lien on our property. Their technician wasted hours on the phone and online trying to hook up a basic sink drain. As you can see from other reviews, this is how they do business. And I am predicting that their owner's response to this review will be to blame it all on us and claim we are lying.

If you're looking for great service, this is the place!!