Slades Plumbing & Sewer SVC

Slade's Pluming has gone above and beyond to get things fixed. They have saved us thousands of dollars in services that were not needed from a national chain. Nothing about the job has been easy but Slades Plumbing got it done 👍.

Wonderful prices and realistic expectations.

I would like to thank this company

Bob's an awesome man !

This company is a great value - friendly, professional, quick to respond, excellent at communicating, and the bill was fair and reasonable. (I called for quotes from 3 other plumbers before committing to my appointment.) Firstly, Cheryl answered the phone and gave me great insight regarding the potential bill I was looking at and offered friendly customer service. The guys that arrived at my home, Paul and Reid, were so nice to my fur babies (pet them and gave them attention) and shared their own fur stories with me while I was panicking over my flooded basement. They quickly fixed my drain issue in 30 minutes or less, cleaned up after themselves, and were off on their way. This was an excellent way to quickly solve a major household problem. Two thumbs up, 5 fives, and I'd EASILY RECOMMEND this company to any of my friends/family.

They went above and beyond by calling my home warranty company a week after the work was done to explain the situation and help me get reimbursed for the repair cost. I really appreciate that money back in my pocket! Thanks!

I had what I thought was a simple request. Replace a laundry faucet , No Cutting, just Two fittings to solder. I thought this to be something learned in plumbing school and for sure less than a hour job. First he started heating the faucet and I asked if he should since there was rubber washers. He said he knew what he was doing and after Completely Destroying the faucet, he looked at me like what to do. He went to the store and got another one and after THREE trips to the Store for stuff, ( I have No Idea what they must have in the truck ) and by the way i am paying for him to drive a around. It FINIALLY was done. It ONLY TOOK FOUR Hours and by that time i just wanted Him Out of My House. I had Solder and Flux all over my basement floor. No Mats / No Work Surface just a Mess. The Bill had No Detail breakdown, as i said before by that point i just wanted him OUT.

Great company . great workers

The best around great work great price..

450.00 to install a water heater. REALLY?!?

Kenny was great at what he does and very kind thanks for the service.....for fixing my kitchen pipe in the wall ....

Slade is on top of things.

When my basement flooded they showed up, were respectful and courteous. When he made no headway, I agreed to let him call in a subcontractor who was rude and left cigarette butts all over my driveway. He complained the whole time about how the basement finishing had put up too many walls and he couldn’t get to the drain. I agreed to what I thought would be a small-ish hole in the bathroom wall so they could more easily get to the drain. The hole is waaay bigger than it needed to be at 4 feet high and 3 feet wide. They broke the floor bolt covers on the toilet, overcharged me and left , without clearing the issue. The guys that came the next day and ended up excavating my yard charged a little more than Slade’s to actually fixed the problem without breaking any of my property. I called and left a message asking for a return phone call ... nothing. They cashed the check pretty quick though. Complete ripoff.

I wish I could add some more stars to the review. Fantastic job by both crews. You made a potential crisis easier to swallow. Thanks for the prompt service and the professional job by both crews.

Very friendly and very efficient. Appreciate all the help.

Best local plumber I know!

Lost our water heater in the flood, really struggling to find a reasonable price with a quick instillation. They were able to squeeze us in, even with the holiday with same day instillation. 100% recommend them, and will be using them in the future.

I had a wonderful experience with Slade's. They were prompt and discovered the problem quickly. John took the time to do the job right instead of just offering a quick fix that would have needed to be repaired again later. Overall, we were very happy with the service!

Good job, moved main drain pipe in basement and snaked out plumbing in basement with lot's of grease.

Do not use this company! We had a drainage issue in our bathroom. The guy had no clue what he was supposed to do or how to do anything to find or fix the problem. Charged us almost $200 for absolutely nothing. Also, he didn't even look at our pipes, asked if we even had vents and then took one of our towels.

Slade and his team are absolutely wonderful and trustworthy!!!

Outstanding service! Will told me everything that was going on, fixed the problem and gave me advice on how to proceed with the other issue, I would call them again in a second!

Today is 12/9/15. I'm going to keep this much simpler than my Yelp review.

On 11/16/15 Slade's was hired to snake our drain. According to the invoice, the snake was run 65 feet, definitely putting it into the city sewer. The snake got stuck in the drain. This could be due to a collapsed pipe, but the point is that the plumber said he would try to come back within the week to give it another shot. He also said the boss was out of town for the week.

On 11/18/15 I instructed my girlfriend to call Slade's and get a specific date for them to come and do what they said they would do: Attempt to get the snake out of the drain. She called twice somewhere between 11/18/15 and 11/25/15, as well as an attempt to contact the plumber directly via text.

On 11/25/15 after no response, I called Slade's and left an angry, but not unreasonable, voicemail. Within 5 minutes Danielle called me back, stating that she was out of the office and would call me on Friday (11/27/15) to secure a morning appointment for 11/28/15. She also informed me that she had been out of town, that her father (the owner) was still out of town, and that the plumber's wife was in the hospital. I understand and you have my sympathies for various family issues, but it still amounts to all of these things being excuses that the customer doesn't need to hear. The correct answer is I will do everything I can to make this right, and not, here's why we haven't been able to make it right. What was most surprising, in retrospect, was that she was able to receive company voicemail from out of the office. This tells me that Slade's actively chose to ignore the first 2 calls that my girlfriend made.

On 11/27/15, Danielle did not call me.

On the morning of 11/28/15, no plumber showed up at the house.

In the afternoon of 11/28/15, the plumber called my girlfriend and informed her that the more powerful drain cleaning machine was in the shop and that he did not know when it would be available. He also stated that the machine he was carrying on the truck had been acting up, and that he basically didn't trust it to get the snake out. Sounds like another excuse. The call ended with we'll call you when we call you.

In the meantime, the drain (which IS flowing by the way), is seeping sewer gas into the house. We've covered up the cleanout with a rag, but I hardly think it's enough to stop the gases coming up from the sewer. I've become sick, tired, coughing profusely, and I genuinely think that this is somewhat to blame for my current ailments.

I'm trying to not be unreasonable, but so far everything indicates that Slade's has no desire to try and get their snake back as they originally stated. Key word: try. I don't know if they'll be able to do it. We may have bigger issues, but the point is that they said they'd try, and they haven't. I figure that Slade's has probably cleaned out plenty of drains in the 12 days since we last heard from them. I am also being beyond reasonable in publicly requesting that they make arrangements to be here before 12/16/15 to try and retrieve their snake. Calling privately has not worked with Slade's, as we've mostly been ignored, and when we haven't been ignored, we've heard all of the reasons why they haven't been able to attempt to remove it. If they can make arrangements to get out here before 12/16/15, I'll alter this review, but quite frankly I don't anticipate any response from this company, and I highly recommend at this time that you avoid them. I'm tired of chasing after people to do what they said they will do. This is my only recourse and my only solace. I hate to bash small business, but this company has failed to live up to it's reputation, and I feel it's important to point this out in the very same online places that attracted my girlfriend to them in the first place.

Thank you Justin! You did a wonderful job, answered our questions and adjusted a valve we didn't know we had a problem with. It was a short job, time-wise and, although you could have, you didn't charge for something that had already been done. We appreciate this very much and will request you if we have any further work to be done.