Raintree Electric

Raintree was hired through our warranty company in 2018. From the get go we had a hard time getting a hold of him to get things fixed at the house. When he finally did come, he replaced an attic fan, a few months later our house caught on fire because of that fan. We are unsure if it was because of the part he purchased or how it was installed. We tried to contact Raintree for months, even had an attorney through our insurance company try and contact him with no luck. If I had the option, I would not use this company unless you want to be out of a house for 11 months due to said fire.

I was hoping for an answer to my electrical problem at my home. I had a outdoor security light not receiving any power, and another outdoor light at the back door not working via the switch on the inside of the home. The technician examined the properties wiring system and said this is outdated and there are wires that need to be replaced. He offered no additional help. I called and left messages to see what else they could do and did not get a call back. I spent $125 for them to come to my home. Nothing was done, and it was a wasted $125.

This company has contract with HMS/home warranty. The tech that came out was extremely unprofessional, they lied to my home warranty and said my home needed to be completely rewired and wanted $2,500. My home warranty said they would not cover me. I called on local town electrician and it was a $650. We had them instal 2 additional outlets $100 for each. Rain tree did not bother in providing me any report of there findings. Even though I asked for a report or bid for job.

I filed a claim with my home warranty company. It was assigned to this company and they never called to schedule an appointment. When I asked the warranty company to just close the claim or reassign to a different company, hoping for an appointment with someone, the warranty company indicated they could not close or reassign the claim because Raintree had already performed the work and made recommendations to me as the customer. I have never spoken to anyone at this company. I would beware if you are assigned this company through your home warranty. He is a fraudulent!

Brian was out at my house on September 14 to install a new power attic fan he installed the fan did not secure it properly to the roof it shakes call the home warranty company back on September 30. He never called me back so I push with claims solutions with my home warranty company he returned on October 21. Was unwilling to make any modifications to secure this to my roof. Do not use this company poor customer service!!! After talking with manager of home warranty company Brian was the one that did the modifications on September 14 making the fan to where it is not under warranty.

Brian with Raintree was referred to us by our Home Warrenty. Brian is a busy man but will get to you when he can give you his full attention. He repalced our meter base to our house, and added recepticals to our garage. He also fixed a light in our garage. He let me use his generator while the power was out so I could continue to work. I will gladly use Brian for any other electrical issues we may have. Be patient with him and he will take great care of you.

Raintree electric was contracted to fix my electricity problem through warranty and they never called or responded to any of my voicemails. This is the second time they have done this.

DO NOT DO BUSINESS WITH THIS COMPANY. They have been out at our house three times and they have been awful. Never clean up after themselves, don't fix the issues, and they left our house and said that they had an emergency and NEVER came back. We were stuck with a bill. CAUTION: DO NOT USE THIS COMPANY! This company was sent to us from our warranty company.

Beware!!! Don’t use this company. They lie and say they do things and don’t. And they won’t respond to get the job done. Been over a month and my electric still isn’t right. Now I have to find someone else to get the job done right.

Very professional and personable. He did a thorough job on our home.

Raintree Electric has been very good to me!

Good place