AGS Electric & Residential Services

Our experience with AGS Electrical was absolutely horrendous. AGS is one-person company and hires outside help to complete jobs. This is lengthy, but please read and spare yourself the hassle of hiring this company. We hired AGS to install four new recessed LED lights in our main room, swap out a flush-mount light, install three dimmer switches and run AV cables from beside the fireplace to above, so we could mount our TV to the wall.

AGS was to start working at 9am. My wife called at 10:30am, asking where they were and was told they were 15 minutes out. At 11:30am, they finally appeared, took our deposit and said they needed to get additional parts. They didn't show up until 1:30pm, even after being told they were 10 minutes out several times. At 1:30pm, I was told that some work would not be completed that day, due to one of his employees cancelling on him.

I came home at 5pm to find how little work had been completed and was nervous the work would not be completed that day. We decided to have them install the TV cables next, rather than cutting holes in the ceiling for the lights. They started cutting into the drywall and drilling through the studs of the house to run the wires, but were unable to make a large enough hole to run three HDMI cables. In an attempt to make the holes larger, AGS proceeded to take an electric drill at full speed in and out of the wall with no precision. At this point, it's 8:30pm and I asked them to stop working, as it is evident they were unable to complete the work.

We went through the estimate line-by-line and came to an agreement to pay for the work that was completed, however the total came to roughly one third of the original estimate. He still demanded the full 50% deposit for his work. He then argued with me for the next 45 minutes for his efforts, but since it was past 9pm, I told him to keep the deposit and leave.

Damages:
I came home from work the next day to better assess the work of AGS Electric. The cable box was broken, not mounted flush with the wall or level, and the outlet with the AV cables was also not mounted level with other outlets on the same wall. I stepped outside to inspect the side of the house and found two large holes from where their drill had passed through the interior of the house through the exterior wall and into the chimney. We also noticed a 4” x 4” patch of carpet had been torn up where the foot of their ladder was dragged along the carpet.

The company put up a ceiling fan, changed out a dining room light fixture and put some dimmer switches in. Tony was very professional and the chandelier was quite a nightmare. I wanted it moved about a half of a foot and tony did a great job getting this accomplished. With as little damage on the ceiling as could have been done, he worked hard to get everything the way we wanted. I would highly recommend AGS as the head of the company stayed as long as it took to get it the way we wanted it. He is also a super nice guy and we enjoyed having him in our home.

Our house was damaged by fire and we needed an electrician to inspect the residence prior to restoring power. The technician was 2 hours late to our appointment and did not correctly inspect and tag our meter. We were charged $125 for the incorrect inspection.

We were then told they would come back out the next day to tag our meter and to work with the electrical company to restore services. Buy first they would have to go get a tag and the tag for our meter was “an additional fee”. We were told it the cost for the tag was $200. Now making the total cost $325.

After calling other electricians we found the average price for this service is $150 and the cost for a tag was under $50. We called AGS and they said they would “work with us on the cost.” Luckily IPL restored power without needing the electrician to return to the residence, which they tried to tell us they helped with that....they did not.

We were displaced from our home for an additional night due to the incompetence of the technician and his attempted to financially take advantage of us, by over inflating the price of the tag, in our time of need. I would NOT recommend this company to ANYONE.

DO YOURSELVES A FAVOR AND FIND ANOTHER COMPANY WHO PROVIDES COSTS UP FRONT AND SHOWS UP TO APPOINTMENTS ON TIME.

Called AGS Electric today and was very happy with the work and price! I previously had two other companies out and their quotes were astronomical. My father in law had suggested what the likely problem was but the other companies showed up prepared to rewire my whole house. And quoted me as such! As a woman I should not feel obligated to have a man in tow every time I need a car repair or a leaky faucet tightened. AGS was very honest and fair. I would definitely recommend them for whatever your electrical needs are. Oh, they also do a number of other home repairs including remodels. I would definitely feel comfortable calling them again! Thanks AGS!!

Justin Bocock Dependable electric was great, he called before the set time to let me know he was on the way, he estimated his time to get it almost down to the minute. He came in and did the job quick and cleanly and for the cost he estimated it for. I plan to use him again on my next job!

DO NOT waste your time with this company. Long story short, we had an appointment at 4 pm and Tony didn’t call or text til 11 pm, so we rescheduled for the following day between 2-4 pm. Once again, he was very late. He called at 8:30 pm stating he was finished with the previous job. By that point, we were so fed up with it all that we had hired another company to do the work. Disappointing!

Toni is really patient and knowledgeable person in finishing the job. My job was a little complicated and he did not leave it until finishing. Price is also reasonable and he is definitely a go to guy.

Called on a Saturday with a residential electrical issue. Not only was my call answered, but a technician was able to come out the same day. The root cause of my issue was quickly identified and resolved. Service was promt and professional at a very reasonable cost. I recommend this service.

These guys are the best! They were quick, got me in on short notice, the price was fantastic, personalities great. I like the way they do business. Honest and dependable! I would recommend them without a doubt.

Beware, HIs charge is very high. For a simple home service, his charge is $270. I checked online, a typical home service is between $50-150 depending on work.

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Great job, changed out circuit breaker. Tony was very friendly.

Very dependable and get it done attitude.