Hot Water Heater Repair Chicago

Efficient, on time, reliable and reasonably priced. I needed to replace my 75 gallon water heater that was in a tight area in my closet.
They were able to come out and get the job done immediately first thing in the morning. Jim was transparent about everything that needed to be done and made sure everythinf was up to code. I will recommend them to family.

I’ve never been happier with a plumber in the city of Chicago. I noticed our hot water tank was leaking & Jim had me send a few photos of our existing unit. On the same day, and within a couple hours, Jim was here, and we had a new Rheem unit installed. The friendliest, easiest, smoothest transaction possible. I would recommend Jim and his team to anyone.

What can I say? All the reviews were right! Those guys were on time, fast and friendly during my water heater replacement. They got the old one taken out and the new one put in under an hour. Highly recommend.

Jim was honest and transparent about the need to replace my old water heater. The heater I had was on its last legs and any minor repairs would have just been a band aid to temporarily fix the issue I was having, so it made sense to replace it. His team was super quick in getting me a new unit (next day) and he was very communicative in terms of timing needed and arrival. I’ll definitely be using them again should any other plumbing issues arise!

Jim provided excellent customer service! He responded the same day I requested a quote to have my water heater repaired. I sent him pictures of my water heater he requested, and Jim walked me through what he was look at and how he arrived at what the problem was mostly likely was based on his experience. He gave me honest flexible price options for a repair and for a replacement and did not try to sell me something I did not ask for. He replaced my water heater the next day and removed my old one. He was timely, polite, and gave me updates of his installation progress every step of the way. I will definitely use his services again if needed.

I texted Jim about the leaking water heater and he is in our place in a couple of hours. He installed a new water heater in an hour and the price is reasonable. Punctual, professional and nice follow up works. Highly recommend this company if you need to replace or install a water heater.

If you're looking at quotes for water heater repair or installation, stop right now and call HWHR. Jim helped troubleshoot over the phone and recommended solutions at a very reasonable rate. Jim and John showed up to install a new water heater and were personable, knowledgeable, on time, and respectful of the place and had the new water heater installed within a couple hours. Cannot recommend them enough.

Jim is Awesome! Definitely knowledgeable about the water heater and different things to do to get it working properly. Super happy I called their business and he was able to assist me to get the pilot lit and explained other precautions to take if needed. Definitely will utilize in the future for other household applicable needs.

We had the most wonderful experience with Jim and I can now see why he has so many stellar reviews. Last week our 20-year old boiler started making noise. We got it inspected from our company. They told that the boiler is leaking and should be replaced but were reluctant to do so due to the tight space along with furnace. Another highly-rated plumber was also reluctant, wanted us to get electricians do some work before they come. Jim, on the other hand, asked us to text pictures, understood the situation immediately, and gave a written quote in minutes. He accommodated my travel schedule. Jim made the task look easy when other plumbers were reluctant to handle. And he did it at a fraction of what others were asking for. One company asked more than three times the amount. I wouldn't think twice about calling Jim for a water heater issue.

Jim is incredible - honest, smart, extremely competent. We had an issue with our hot water heater and had no hot water at our house - we called Jim and he was so responsive and fixed it super quickly. Do not hesitate - call Jim with your water heater issues!

Jim was extremely responsive and was able to get me in quickly to replace my water heater. Him and his colleague(sorry I cant remember your name!) were fast and respectful. Jim took the time after installation to explain what things meant on the water heater and I appreciated him mentioning the temperature it is set at to avoid burns as a burn nurse! All in all no complaints and our hot water works?

James is the best! I called several plumbers to replace my 75 gallon rheem hot water heater and James was clearly the most knowledgeable and professional. He and his teammate were able to replace the unit within a couple hours of making the call. I would recommend him to anyone!

Jim came out same day on a Saturday to diagnose a no hot water situation. He followed up with the manufacturer, then got it back up and running. Quality work and fair price.

Awesome service, speedy repair and super friendly. Couldn’t have worked with better guys. Jim and his team consulted, replaced and made sure my new hot water tank was installed and working before they left the job. Highly recommend their company and services. Can’t recommend them enough

I found the company on Google and saw they had all 5-Star reviews so I thought I would give them a try. Jim was very responsive, friendly, and transparent. I had a visit same day, part for my warranty ordered same day, and installation next morning. I would highly recommend this company and would absolutely use them again.

I was filling up the bath for my son and noticed that the water was not getting hot. I looked up a hot water heater repair service in Chicago and came across this place. They were super helpful and even walked me through how to re-light my pilot light over text. I will definitely be contacting them again if any other water heater problems arise.

I texted Jim at an unreasonably early hour on a Saturday, and he still got back to me. John and Jim were at my place within a few hours and had my old water heater out and new one in ridiculously fast. Even worked with my home warranty to make sure I got the best refund i could. Absolutely amazing service! Can not recommend enough.

Jim was so responsive for our broken water heater and got it replaced the next day. He was reasonably priced and got it fixed quickly. Highly recommend!

Jim provided a reasonable quote quickly on a Sunday. On Monday he came and replaced our 17 year old water heater. He was quick, reasonably priced, and reliable.

I had three water heaters installed in three different apartments by Jim and John. They are very professional and quick to respond. I highly recommend them.

Jim and John were attentive to my issue and answered all my questions. They were professional and did their job well.

Hot water heater is working as advertised.

We recently had our hot water heater replaced by HWHC. They were very friendly, professional, on time and responsive. They did a fantastic job and left the site looking better than they found it. I have nothing but positive things to say and recommend them highly.

Quick and easy water heater removal and installation. Easy communication. Great work all around.

On Sunday morning I woke up to no hot water. Called Hot water heater repair they were able to come out the same day. By noon I had hot water again. They are a life saver! They were very professional, polite, and fast. Will definitely recommend and use again.

Had new water heater installed and working 3 hours after my initial call. Very professional, fair price, will be using them again!

Replaced broken water heater same day. Great service, highly recommend!

Jim the owner, was very upfront about costs. I knew my water heater was closing in on its end of life and fully knew the risk slapping a band-aid on the issue. Jim came in, fixed the problem (faulty ignition/pilot box) and didn’t try to sell me a new water heater. I’m sure it was a walk in the park for him and I didn’t want to try to do a YouTube repair that made it worse. His rate was better than all the other “Big House” companies that I called and came out to look at it. I’ll be calling him when I absolutely need a new one.

Jim was great. He was able to replace my hot water heater within 14 hours of our first call. He was professional, efficient, and transparent about my options to fix my existing unit, and what my options were around installing a new one. I can't speak highly enough about the service.

The service that HWHR offered without actually coming our or even asking for a service fee was unbelievable. Jim basically took my call, heard about the error code I was seeing on my tankless water heater and just offered guidance over the phone. All free of charge and just taking his time to help a potential customer. I am really appreciative of his willingness to give me this assistance. Speaks volumes of customer service.

Incredible service! Cannot recommend these guys enough. Jim called me almost immediately to help me troubleshoot over the phone. when that didn't work out, he sent his guy over to replace our exhaust motor. Turns out, we had an unwelcome critter living in our exhaust motor and chewing it all up. Jim and John made quick work of it all and replaced the motor in about an hour. These guys are amazing and we'll be giving them a call whenever we need work done.

I called a bit frazzled because my pilot light had gone out and my igniter was not working. Jim answered and told me to send him a picture of my water heater and walked me through the entire process. I was thrilled to have the water heater working in ten minutes. Jim was great at letting me know what to do and how to do it. A phenomenal job, and great service. I cannot recommend him enough.

We wanted to replace our old water heater which was nearing the end of its rated lifespan. We called HWHR, they had a time slot for the next day, and 24 hours later we had a new heater installed. Jim sailed through the replacement as if he had already done it hundreds of times, which we gather he indeed had. So it's also a plus that HWHR only does water heaters, and they are really really good at it. Jim was engaging, professional, and courteous throughout. We highly recommend them!

There a technician told me he couldn’t service a tankless water heater system. It’s totally ridiculous that any company would call themselves hot water heater repair and then not know how or have the work ethic to repair a tankless system. Obnoxious and referred me to ripoff 911 company ,more worse company. Don’t call this place as you’ll be wasting your time. Cherry picking fly by nighter.

This gentlemen, Jimmy Mac, was THE BEST. Called him at 9p the previous evening, he instructed me how to stop the hemoraging hot water heater leak. After calling around for a better price, I quickly learned he was the best choice. After speaking with him about timing and location, he was out within 2-3 hours. Service was impeccable and he was honest. Educated me on some faucet tips and how to operate the heater. THANK YOU JIMMY MAC!!!

Jim replaced my 12 year old hot water heater in less than 2 hours after it stopped working. They responded to replace it the next morning from my call and used a better hot water heater than the big hvac companies were using all for less money too. If you need a hot water heater or repair I would work with this company again as they were very responsive.

Very responsive and professional service. I believe my main tech's name was John, friendly, courteous and efficient. Hope I don't need a new water heater for another 15 years, but I know who I'll call.

Mac and his team were fantastic! He showed up on Sunday to drain my leaky water tank to give me peace of mind that no additional damage to the house would happen, then first thing Monday morning had his team install a brand new tank that was up and running with hot water by lunch time. Great team of individuals and fantastic service!

After we called due to the smell of gas, Peoples Gas detected some leaking valves, and shut off our gas. Jim had someone out within a few hours to replace the valves and we were able to use heat and had hot water the same day, for which we were grateful! He had previously fixed a defective vent for our water heater—another problem PG had identified after another plumber had not installed it correctly.

5 Stars are not enough to rate these folks.
I had recieved an exagerated quote to replace our failing hot water heater from a national chain.Disappointed with this company I let it go...
Recently it became urgent to replace...
Prayer and a google search led me to HWHRC.Mac was a God send,he is professional and witty,put my mind at ease just with the initial phone call.He asked me a few questions,asked for a few pictures and immediately called me back with a quote and time.(on one of the coldest days in Jan).
Not only was the quality of his work and professionalism pristine,his exceptional customer service was outstanding.My anxiety was through the roof,Mac replaced my HWH ,put my mind at ease and took no time at all..Mac left such a memorable experience.

Too bad you only replace hot water heaters every 10 years...we would welcome them back anytime...Thanks again Mac!

Had no hot water on a Monday night (2 weeks before Xmas) and called HWHR Tuesday morning based on the positive reviews.

Spoke to Mac and explained my setup and even sent him a picture so I can properly shut everything off properly (double tank system). Had both units replaced as both were nearing 15 yrs old.

Water heaters are their specialty and it shows as the job was done professionally (powered dolly to bring down both tanks as well as the installation). Highly recommend HWHR!

Called at 6:00pm the night before after I had scheduled service with a national chain and the chain canceled last minute. Jim was out at my house by 9am the next morning and repaired my water heater. Would definitely use again in the future and highly recommend this business.

Very happy with the quality of work from HWHR. They installed a new gas water heater for us. Responsive communication, friendly/professional workers, and cheaper than the other quotes I got. Would recommend!

Jim helped me over the phone and asked for evidence over text to help me solve my issue. we are grateful for such wonderful customer service. 10/10 would use again and have our guy for life. ??

Amazing service! Called them late on a Friday after moving into a new unit and discovered an error code on the water heater. Jim answered right away and then walked me through a quick troubleshoot over FaceTime (I had no clue what I was doing but he made it simple step by step). I highly recommend them and will be using them again for any repairs in the future!

Our basement flooded this Saturday after the tremendous rain Chicago experienced. I tried restarting the two hot water heaters in our basement and had no luck. I called and spoke briefly to someone who basically said you don't need me to do a house call and here is what you do. It took a day for the heaters to dry out but following his advice they did finally re-ignite. I'm sure they were slammed with work following the our rainstorms but it was super nice of them to give out free instructions to someone over the phone.

My water heater wasn't working and I couldn't get the pilot light to reignite. I called about 7pm on a Saturday evening and they called me back within minutes and talked me through rebooting the igniter over the phone. It was super quick and painless and I'll definitely be using them the next time I need a heater repair!

Older water heater went out due to a flooded basement. I called on a Sunday and was told they could come same day to replace. Professional and outstanding service. Highly recommend. Thank you for making a miserable flood a little easier!

Fast service and good communication. Whole job was done in less than 2 hours. You could find a slightly cheaper option but it wouldn’t be worth the headache

My water heater started breaking one night, they were there the next day to identify the cause which was an internal leak, and then the following day they installed a new water heater. They were quick professional and made sure I was only without hot water for about a day.

Great service, very friendly, easy to contact, very professional, I’d recommend them to anyone.

Mac removed the broken water heater, took it to Home Depot, facilitated the exchange, and installed the new one--all in about an hour and a half. He was positive and helpful--gave helpful suggestions.

After waiting to speak with the manufacturer of the water hear for over 30 minutes. I called HWHRC from another phone and they helped me install a replacement sensor over the phone. We finished before the manufacture ever answered.

Our hot water stopped working over the weekend and Jim helped us fix it over the phone (at no charge) so we wouldn’t be without hot water all weekend. He was a huge help!

There when needed most. Jim and the HWHR team were a pleasure to work with. Competitive pricing and quick installation made them a no brainer, thanks HWHR team!

Very quick in response and getting the work scheduled. Good value and overall would definitely recommend them for water heater installation.

Quick response time, professional technician who answered all of my questions and concerns and the new water heater works great! Highly recommend!

The service was excellent and everything was explained during the installation on how to operate the new tank as well as the warranty.

Came out the same day and replaced my old water heater in less than an hour. Great service.

HWHR was very responsive and quick to resolve our challenges with our water heater that other companies were not able to do!

Fast quote, excellent service, super timely.

Technicians were incredibly helpful. Very prompt and thurough in their explanations. Were in and out in less than an hour!

Jim was super fast and helpful, everything was smooth and easy.

Water heater replaced same-day, quickly and professionally.

Very professional and efficient. I would surely recommend.

Quick response during the cold. Fantastic service.

Mac is the best. Just hire him.

Excellent service!

Really great service

We started looking for someone to replace our aging water heater early this year -- and we came across Hot Water Heater Repair Chicago. We called Jim, got a quote, and hit pause. We thought we could eke out a few more months and save extra money. We did, however, refer a family member to Hot Water Heater Repair who was absolutely thrilled with their service.

Until 5/3/2023. That's the day that, over night, our water heater gave up the ghost and started spilling water everywhere. I reached back out to Jim at 745AM. By 12:30 he was here and by 1:30 he and his partner John were gone -- and the even fixed an issue with out faucet in the bathroom.

All for the same price they quoted us in January!

Jim and his crew showed up and got stuff done fast without the 25% Emergency Surcharge. I highly recommend these guys. They get stuff done and they do it well.

Simply the Best Hot Water Heater Repair in Chicago - 5 Stars!

I recently had the pleasure of using Hot Water Heater Repair Chicago (HWHR) for a service call, and I am beyond impressed with the outstanding service provided by Jim and John. Not only did they repair my hot water heater with incredible efficiency and skill, but they were also friendly, professional, and prompt throughout the entire process. I am thrilled to have hot water once again and even happier knowing that I made the right choice in hiring HWHR.

From the very beginning, the team at HWHR demonstrated excellent communication and customer service. They were quick to respond to my inquiry and provide me with a fair and transparent quote. Their professionalism shone through in their punctuality, as they arrived right on time for the scheduled appointment.

Their attention to detail and commitment to quality workmanship was evident, ensuring that everything was properly installed and functioning at its best. They took the time to walk me through the new unit, as well as offering helpful tips and advice for maintaining the longevity of my hot water heater.

In addition to their technical skills, Jim and John were a pleasure to interact with. They were courteous, friendly, and respectful of my home, leaving the work area clean and tidy after the repair. It's clear that they truly care about their customers and take pride in providing exceptional service.

I cannot recommend Hot Water Heater Repair Chicago highly enough for anyone in need of hot water heater repairs or general plumbing services. With their top-notch professionalism, prompt service, and impeccable work, HWHR is undoubtedly the best choice for any plumbing needs in the Chicago area. My experience with Jim and John was nothing short of fantastic, and I am confident that you will be just as satisfied with their service. Thank you, HWHR, for a job well done!