Drain Works - Plumbing & Sewer

I can not say enough good things about Drain Works. We've had a slew of plumbing issues ever since we moved into our new home. Eric and Manny have always responded so quickly, and have fixed our issues, with out most recent issue being the most serious. Our sump pump failed, leaving our basement to flood a bit. I was really taken back when they not only replaced our sump pump but took the time to remove all of the water and clean up our basement. It's that type of thoughtfulness and quality of service that makes them great. Eric then went through and explained what he think happened and what was done during the repair so that I understood what was done to my home. I also find their prices to to be very fair. Even if you need something simple like a drain cleaning (which they've done for us too because we're in pluming hell), call them.

The Drain Works team was professional and careful to keep our family safe with proper PPE and distancing while completing their work. The work was completed efficiently and with a warranty that rivals other, much larger plumbing companies but at a much more reasonable labor rate. Drain Works customer service is also better than the larger plumbing firms--no gimmicks, just straight-forward recommendations with cost benefit analysis. I highly recommend!

Eric at Drain Works was at my location in 3 hours same day to take a look at a sub pump issue that turned out to be a back flow problem. He diagnosed, explained my options, got the new part and fixed it. Extremely personable and they know what they are doing. Very happy with Eric and Drain Works and will be on my speed dial as its hard to find good honest plumbers....especially in the city!

Had an overall positive experience using Drain Works to fix a leak issue in my condo unit. It can be stressful finding the right plumbing service but they made the whole process very smooth. Due to their expertise they were able to locate the issue immediately and solve the issue at an affordable price. Truly appreciated their honesty with the job as a customer and would not hesitate in contacting them again when an issue arises. Highly recommend them!

We have been using Drain Works for our plumbing needs for a couple years now and they have always done a very good job. What I especially like is how they have been available during off hours and weekends to assist in our emergency needs. I highly recommend them, they are reliable, honest and hard working.

My sink was clogged. Nothing worked. I had a dinner party that night. I called Erick from Drain Works on a recommendation from a trusted friend.
Erick and crew arrive that morning and saved my sanity and my dinner party.
Professional, competent and courteous. Complete explanation of the problem and their solution. Fair prices and I live in Lincoln Park and that not always the case.
Well spoken, respectful of my home and they cleaned up better then I could. Drain Works saved my sanity and dinner party and left my kitchen pristine.
I throughly recommend Drain Works
Bonnie Uhlir

After a couple of weeks being strung along by another plumbing company, I gave Karla at Drain Works a call and they were able to get us on the schedule so quickly for some time sensitive work that I needed done. I wish I would have just called them from the very beginning. Eric and Manny were unbelievably nice and knowledgeable about the work that needed to be done in our new home. We had a gas line capped, and also had shut off valves for our washer replaced. Eric explained all of our options, and we really appreciated his honest opinions on the work that we were inquiring about. Eric was also able to give us quotes for some other items that need to be taken care of, and we are looking forward to working with them again in the future. Great value, wonderful people, and super clear when it comes to scheduling which we appreciated so much!! Can't wait to use Drain Works again!

Erick, and his father-in-law Manny, have done extensive plumbing work for me. They are professional, and take thier time to explain the work involved to solve the problem, and thier quality and craftsmanship are excellent! They know what they are doing. Together they are building a friendly, trustworthy and reputable businesses. I highly recommend Drain Works. J. Scott/Chicago

Had an excellent experience with Drain Works. They helped me work through a number of violations and come up with cost-effective solutions in a restricted timeline. Excellent communication and thought partnership.

I smelled gas in my home and freaked out so I called People's Gas and they ended up shutting it off. Next minute, I'm googling for a plumber and Drain Works looked trustworthy so I gave them a try. From the start, they were responsive and helpful. They took the time to explain everything that needed to be done. They located my leaks and repaired them all. Great price! Will definitely use them in the future!

I appreciated Erick's thorough explanation of the hydro-jet drain cleaning service he provided before making any commitment. Erick's professionalism was demonstrated by his willingness to patiently answer my questions and concerns. I look forward to working with Erick on future plumbing work as needed.

Drain Works came out to our home within a few days of reaching out to them, to address what we thought was an issue with our garage spigot. They were really kind, friendly, knowledgeable and were able to address our issue very quickly.

After our water heater went out, we asked around for recommendations and Drain Works came up. We gave them a call and they were quick to show up. They weren't pushy or rude and the cost seemed reasonable to us so we went ahead and said yes and we don't regret our choice. Highly recommend them!

Outstanding Service! Highly recommend checking them out. Takes care of their customers well!