Peter Guzlas
5 months ago
Charlie genuinely cares about doing the right thing and educating his clients so that they are armed to better handle their homes. His prices are more than fair and his work reflects his many years of experience. If you want it done right- call Charlie.Long Story:I called a half dozen companies on a Sunday when I found water surging out of one of my laundry room drains. I was given lead times and soft commitments of 12-24 hours by everyone until Charlie. He helped me troubleshot right then and there, which is a level of care that you will not get from a larger company.We spent 20 minutes troubleshooting my system over the phone before determining that he needed to come out. He even suggested a temporary solution I could implement myself to prevent additional water in the area until his arrival; it worked.Once onsite, he was able to diagnose a complex issue (that was entirely behind the wall) quickly. We discussed the pro/cons of several solutions and he was able estimate the cost of the repair on the spot. Doing my own research after the fact, the price was very fair.During the repair, Charlie was polite , professional, hard working, and a pleasure to have doing work in my home. I would highly recommend him to those in need of plumbing, sewage, or heating solutions.
